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Creative Cloud/Lightroom Kernel Panic MacBook Pro 2017 Catalina

New Here ,
Feb 09, 2021 Feb 09, 2021

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Hello, I've been struggled with mi Mac, constantly crashing and showing a Kernel Panic Error, Apple technicians have changed all the logic board 2 times and I'm guessing it's because Adobe Software. As soon as I install the Creative Cloud or work with Lightroom, the Mac crash. I have a MacBook Pro 2017, I just downgraded MacOS to Catalina 10.15.7, 2.3 GHz Intel Core i5 de dos núcleos, 8 GB 2133 MHz LPDDR3, Intel Iris Plus Graphics 640 1536 MB. I have copied the error report if it's necessary. The crash also happened with BigSur 11.2.

 

Hope you can help me.

Gerardo

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Crash or freeze

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Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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Always a good idea to reset preferences when some Adobe applications do this, can't hurt, might help.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Thank you, but the link doesn't work.

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