I have a newly updated Windows 10 OS (updated an hour ago to v.1809, OS Build: 17763.316), which took me 5 hours to install (long story), solely to use the new Enhance Details feature in LR Classic (updated to current version yesterday). Graphics card is Intel HD 530.
When I select Enhance Details, with a .CR2 Raw file, the preview window opens, the wheel spins and nothing happens. No DNG is created and so far, I have had to close the window to get it to stop spinning.
Any advice is welcome.
Copy link to clipboard
Try turning OFF GPU in preferences.
It "spins" with GPU off. With GPU on, I get a black preview screen and no DNG thumbnail.
Thanks, I've emailed Pete Green with a Dxdiag file, as he is requesting.
We are happy to announce the release of Lightroom Classic 8.3 which should fix the issue related to black preview(after final render) in Enhance details feature.
To update Lightroom Classic to 8.3, click "Update" in the Creative Cloud desktop app next to Lightroom Classic.
https://helpx.adobe.com/creative-cloud/help/update-app.htmlThis update includes new features and bug fixes to some of the top customer reported issues.
https://helpx.adobe.com/lightroom/help/whats-new.htmlRead more about the Lightroom Ecosystem May release on the Adobe Blog.
Please update to latest version of Lightroom Classic and let us know in case you continue to face this issue.