Error while creating Virtual Copies in Lightroom Classic on macOS Catalina

New Here ,
Nov 15, 2019 Nov 15, 2019

Copy link to clipboard

Copied

I am not able to create virtual copies. I didn't have any issues with this on my Mac prior to the Catalina update. I am now receiving an error "an internal error has occurred. ?:0: attempt to index field 'additionalDevelopMetadata' (a nil value)". Zero luck trouble shooting it. Any idea to try much appreciated!

 

 

{Thread title edited by moderator}

Views

610

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 15, 2019 Nov 15, 2019

Copy link to clipboard

Copied

Hi there,

 

We are sorry about the issue you are facing while trying to create virtual copies in Lightroom Classic.

 

Would you mind confirming the version of Lightroom Classic you are using by going to the Help menu > System info? You can try to add Lightroom Classic to the accessibility list for macOS by going to System Preferences > Security and Privacy > select the Privacy tab. Also grant permissions to Lightroom Classic under Files and Folders then restart the computer to check if that helps.

 

You can also try to reset the preferences of Lightroom Classic using the steps mentioned in the link below.

https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html

 

Note: Please takes a backup of your presets, plug-ins, etc. prior to resetting the preferences.

 

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2019 Nov 17, 2019

Copy link to clipboard

Copied

I have the exact same issue with a specific folder. I also exported this specific folder as a single catalog to try it with my MacBook Pro. Same issue on Windows and my MacBook Pro. I can't even make a virtual copy out of one single picture. The same error occurs. I also tried resetting Lightroom on my MacBook Pro and Windows - no solution. 

 

I don't why but I can't make virtual copies of it.

 

The bear in mind: I started working with this catalog on Windows, switched to my MacBook because I needed to work on it mobile. Than imported the catalog back into the Windows catalgo back, finished editing and then I tried to make virtual copies for black and white editing. This issue occured. 

 

 

Here are my MacBook Pro settings: 

 

Lightroom Classic-Version: 9.0 [ 201910151439-b660523e ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 10
Version: 10.15.0 [19A602]
Anwendungsarchitektur: x64
Anzahl logischer Prozessoren: 16
Prozessorgeschwindigkeit: 2,3 GHz
Integrierter Speicher: 16.384,0 MB
Für Lightroom verfügbarer phys. Speicher: 16.384,0 MB
Von Lightroom verwendeter phys. Speicher: 787,2 MB (4,8%)
Von Lightroom verwendeter virtueller Speicher: 2.458,1 MB
Cache-Speichergröße: 62,5MB
Interne Camera Raw-Version: 12.0 [ 321 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 211MB / 8191MB (2%)
Physischer Speicher in Camera Raw: 211MB / 16384MB (1%)
Monitore/Anzeigegeräte: 1) 3840x2400

Informationen zum Grafikprozessor: 
Metal: AMD Radeon Pro 560X



Anwendungsordner: /Applications/Adobe Lightroom Classic
Bibliothekspfad: /Users/Luke/Pictures/2019/11 November/kapschnew.lrcat
Einstellungen-Ordner: /Users/Luke/Library/Application Support/Adobe/Lightroom

Installierte Zusatzmodule: 
1) AdobeStock
2) Aperture/iPhoto-Import-Zusatzmodul
3) Export to Autopano Giga 3
4) Facebook
5) Flickr
6) LRT Export 4
7) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: LukeFox.de Bose QCII
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 12.1x4
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) UHD Graphics 630
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: Intel Inc.
GL_VERSION: 2.1 INTEL-14.0.69
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 15, 2019 Nov 15, 2019

Copy link to clipboard

Copied

It may be telling when you post your System Infirmation. One area in particular are your plug-ins.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 17, 2019 Nov 17, 2019

Copy link to clipboard

Copied

"I have the exact same issue with a specific folder. I also exported this specific folder as a single catalog to try it with my MacBook Pro. Same issue on Windows and my MacBook Pro. I can't even make a virtual copy out of one single picture. The same error occurs."

 

To test my understanding, you can export a single folder or even a single photo as a new catalog, and in that catalog, you still get the error when you try to make a virtual copy.

 

Please upload that small exported catalog (just the .lrcat file, no photos or ancillary files) to Dropbox or similar and post the sharing link here. That will help us narrow down the issue: Is it your installation(s) or all installations? Is it particular metadata?  Or is your catalog corrupted?  This will likely lead to a workaround to eliminate or avoid the error and an actionable bug report to Adobe.

 

[Use the reply button under the first post to ensure replies sort properly.]

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 05, 2019 Dec 05, 2019

Copy link to clipboard

Copied

I've got the same exact problem. I also work on two machines, both Windows 10. I also exported a collection from my desktop computer to work on those pictures on the go. I've done that multiple times without any issues, but know I'm unable to create virtual copies.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 05, 2019 Dec 05, 2019

Copy link to clipboard

Copied

I ended up giving up unfortunately. Any new pictures that I imported I was able to create a virtual copy just fine. I took another really messy route to bring in two different copies from the ones that I was unable to. I did a bunch of rerouting of my catalog and had to mess a lot with remapping them. It's like I could make virtual copies of some older folders but some specific ones I couldn't and it wasn't worth the headache to figure out. Like I said, any new photos I import and creating virtual copies just fine so I'm moving forward. It seems to be related with it not registering the capability to do so on certain folders for whatever reason and I've tried to do ALL THE THINGS. I've come to terms that just something was wrong with the folder or import and leaving it at that. I even tried re-importing the same exact photos from my disk and same thing. So super weird.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 15, 2020 Jan 15, 2020

Copy link to clipboard

Copied

I'm getting the same error after I combined a second catalogue into a main catalogue using the 'Import from another catalogue' function.

The error only happens with the images from the second catalogue that have been imported into the main catalogue. All other images in the main catalogue are fine. I still have the second catalogue and the virtual copy works correctly in that catalogue as well, so the issue does appear to be related to the import process. The reason for combining the two catalogues was to reduce the need to swap between the two.

I had already done quite a bit of work on the imported images before I came across the virtual copy error, so I now have a bunch of edited images in my main catalogue that won't allow VCs to be created, and a bunch of un-edited images in the old second catalogue that will allow VCs to be created!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 15, 2020 Jan 15, 2020

Copy link to clipboard

Copied

"The error only happens with the images from the second catalogue that have been imported into the main catalogue."

 

I suggest you post a bug report in the official Adobe feedback forum, where Adobe wants all bug reports and feature suggestions: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom . Be sure to include the first ten lines of the menu command Help > System Info.  Provide all the details, rather than linking back to this thread -- experience shows that Adobe developers tend not follow the links.

 

In addition, save copies of your main catalog's .lrcat file and the second catalog's .lrcat file (in the catalog folders), in case a developer asks for a copy of the corpse to do an autopsy.  Given that they should be able to reproduce the error easily enough, this bug has a chance of getting fixed.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 24, 2020 Jan 24, 2020

Copy link to clipboard

Copied

LATEST

@johnrellis - thanks for the link to the feedback form. I have now raised this as a Problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines