Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Lightroom 6.14

New Here ,
Dec 27, 2020 Dec 27, 2020

Copy link to clipboard

Copied

Since a while now i seem to have issues when trying to do some facial recognition.
Everytime i try that LR shuts down.
A new computer since a few month running Windows 10 Home
Not to fond of Windows 10 as with my older computer running Windows 7 never had so many problems with any program as with Windows 10 now.
So any of you guys have knowledge of this problem and how to solve it ?

Thx in Advance

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

TOPICS
Crash or freeze, How to, Problem or error, Windows

Views

120

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 28, 2020 Dec 28, 2020

Copy link to clipboard

Copied

 I have the same problem, and still using Windows 7.

We can install LR6 on only two of our home computers and the problem started when it was installed on the second computer, a few weeks ago.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 29, 2020 Dec 29, 2020

Copy link to clipboard

Copied

Windows PC running Windows 10 Home
Bin looking on the net and a solution i saw was to delete LR and reinstall it.
Not to keen about that as i only have LR6.0 on CD and won't get the update 6.14
Also the fact when i installed it on my new Computer a few month ago my library seemed to be missing peaces.
So not realy looking forward on trying that out and run into issues again.
I remember though when i installed LR 6.0 and wanted to update to LR 6.14 i contacted Adobe but can't seem to find the number or way how i got in contact with Adobe...
Will seee if i can restart my old computer and see if Face recognition will still work on that one.
Keep you posted.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

Copy link to clipboard

Copied

See this Forum link for others with the same or similar problems-

6.14 Crashing with VCopy expired DLL

Facial Recognition, like Maps, may have reached "End-of-Life" for v6.14.

 

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 29, 2020 Dec 29, 2020

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines