Copy link to clipboard
Copied
I cannot load/import new files. The program stops. I don't have problems with already imported files
Thank you
Heinz
Copy link to clipboard
Copied
What is your operating system version NUMBER?
If there is an error message, please quote the exact complete unedited word-for-word error message.
How far into the import process do you get when the program stops. When it stops, do you have to restart Lightroom, or restart the computer, or neither?
Copy link to clipboard
Copied
Lightroom may not support your current camera. Let us know what Camera Make and Model you are trying to import from, and see if that camera is supported in Lightroom 6.