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Lightroom Classic 10.1.1 crashes while using the Development module.

New Here ,
Feb 24, 2021 Feb 24, 2021

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Hello, I have a problem with this version 10.1.1 the mac crashes every time I try to work in development and also using the cutter.
I had to upgrade to version 9.4.
How can I resolve?
Can you help me?
Thank you.
 
TOPICS
Crash or freeze, Mac, Problem or error

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Feb 24, 2021 Feb 24, 2021

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Hi there,

 

Sorry that Lightroom Classic 10.1.1 crashes on your Mac when you try to work in the Development module and use the Crop tool(you mentioned cutter).

 

Would you mind sharing the version of macOS you're using? Also, does the app crashes only when you use the Crop tool? 

 

Would you mind deselecting the option "Use Graphics Processor" located in Lightroom's Preferences > Performance menu, then relaunch the app and let us know if it helps? See: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

Thanks,

Akash

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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You can also try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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Adobe Community Professional ,
Feb 24, 2021 Feb 24, 2021

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When LR crashes, one thing to try is resetting the prefences, sometimes helps, can't hurt:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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