We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I've upgraded my camera recently and now I notice that LrC does not "recognise" already imported photos in the Import module. It thinks all photos, present on the SD card (SanDisk Extreme Pro SDXC 64GB 170MB/s), are new and thus selects them all to be imported (even though I do have "New Photos" selected in the Import module).
With my previous (very old EOS 30D) camera I never had this problem. LR was always able to detect photos already present in the catalog and deselected those.
There are two differences in the new situation:
- The EOS 30D had a CF flash card whereas my new camera uses SD (see above)
- I always used a CF-reader to import the photos (simply because the 30D could not be connected directly to the laptop (Macbook) - now I connect the camera (EOS R) directly to the laptop via USB-C and leave the SD card in the camera (thus not using a card-reader anymore).
Did anybody else in here ran into this problem? Is this an user error from my side?
Thanks for your reaction in advance.
Sorry for not being complete at first. I double checked and can confirm to both: I am using the very latest LrC and do have "Don't Import Suspected Duplicates" selected:
Not sure that I am understanding the workflow and the card management.
New Canon EOS R, mirrorless with SD card. check
Lightroom Classic version 10.3. Correct?
No SD card reader, connecting camera to computer via USB. Check
You do not format the SD card in camera after import/copy??
You previously imported images from the SD card, went out and accomplished more photography, came back, went into LrC, imported, and previously imported files show up as new?
Do not import suspected duplicates is checked. Check
And you click on the New box.
Please correct or verify
First of all thank you for your feedback.
To answer GoldingD's questions:
- Indeed a Canon EOS R using SD card (see above)
- Using latest LrC (Adobe Photography plan, all tools up-to-date)
- The card has 64GB and I did only format it once via the camera
- All photos which I took since I bought it, are still on the SD-card
- I indeed want to skip photos which I have already imported in previous import-sessions (and have indeed the options "New Photos" and "Don't Import Suspected Duplicates" selected (see screenshot above) - (of course if i have deleted a photo from the Lightroom library which is also still on the card I accept that this one is seen as "new" again).
With the old camera (EOS 30D) I used a card-reader to import the pictures from the CF card that worked as expected (and described above). With the SD card in the camera and then connecting this camera to the laptop (Apple) via the USB-C cable, this does not work anymore. It does not seem to be able to compare the photos on the SD-card against the ones previously imported, and present in the LR library, anymore.
As suggested by you and Randy, I can give it a try using the card reader (it also accepts SD cards as well) to see if this does a better job - thought that it was more convenient doing it via the USB cable as then I can re-charge the battery and import the photos in one go. I now read here that it might not be such a good idea after all (slower, more error-prone).
Nevertheless I still would like to know why it isn't working this way (I also noticed that some "portrait" photos in the import preview aren't rotated either).
Again thanks for the feedback,
A recommendation to make. Mind you this might have nothing to do with your issue. Get a SD card reader.
Methods of transferring images from a card to computer with comments as follows:
I also found that getting a really good card reader from the camera manucturer really made a big difference for me. Previously i bought any card reader usually more econimical and i had crazy issues. I than purchased a good sony reader(Since i have a sony camera) and things went way smoother. Also i have seen images imported again if you edited some images and threw some away. The thrown away images will show up again if they are still on card.
Ahh, one point forgotten
How long do you wait in the import screen for LrC to look at those images. Might this be a performance issue. Does letting LrC have a bit more time to read those files and decide if they have already been imported help?
This may be considered buggy behavior. As such have you considered resetting the preference file? That is Adobe speak for deleting the preference file, as so to allow LrC to create a new uncorrupted one. The preference file can get corrupted leading to buggy behavior. The preference file good or corrupted will survive updates, upgrades, and often uninstall/reinstalls.
Some preferences settings might revert to defaults, that is not the purpose of the reset, just a possible side effect.
see second from last reply in:
I have the impression that you keep images on your SD card well after copying them to your computer. I suspect most of us, after we have a copy on our computer, and a backup copy on some other drive, format their SD card before taking more photos.
I for one, do not trust memory card for long term storage, so I copy and backup asap. And hence, if this is the problem, have no lessons learned.
Anyhow, do you have another SD card to test, should you not choose to format the one you have, and test.
This might be a long shot based on one other persons experience.
Thank you very much for your hints and suggestions. Really appreciated.
I did check the permissions (I'm on Big Sur) and all seem to be OK (it is not that I do have a permission problem when importing, all photos end up in the folder which I specified - that part is perfectly OK).
It could be a problem that the database information is not accessible (in read-mode) making it impossible for LR to compare the library against the information on the SD-card in the import module but that doesn't make sense.
I do store the photos (for some time) on the card but it is not a key part in my "work flow" - it is just that it feels good to not immediately format the card after the import (if all goes wrong I still have the originals on the card). So it is not a matter of "trusting the card in sense of relying on its content after import. I do have "normal" backup schemes (time-machine and external copies) in place (remind you: I am just a hobby-photographer, not a professional for whom a more professional approach to backup is key).
I will do some experiments to see whether there is a difference between accessing the contents directly from the camera (using the USB-C connection) and using the card reader. Will update this thread with my findings ......
I have done some more experiments and found that using a card-reader i.s.o. directly connecting the Canon to the laptop with the USB-C (and then import the photos directly) does make the big difference here:
Using the external card-reader LR is able to detect any "alreay imported" duplicate and filters it from the list if selected.
I also noticed that when reading directly from Camera previews not always show up (gray squares instead) and the orientation (portrait vs. landscape) isn't detected either (all pictures in the import preview are presented in landscape).
Conclusion: use a card reader for importing (the way I used to work with my old camera as that one simply couldn't be connected to the laptop at all).
Thanks all for your suggestions and detailed information.
Can you please tell me why you do not use the internal card reader from the labtop? I too have problem with importing from my SD card. I get the massage "preview is unavailable for this file" I already did rebuild the previews,ircat file whitout succes.
That is very simply answered: My MBP 16" has no internal SD-card slot.
And to be clear: I did not get the previews in the import-tab ... after importing the imported photos show up perfectly clear.
If you are looking for assistance from the community members on your issue
"preview is unavailable for this file"
Then please post your own discussion.
When you do, include:
note: the first two bits of above info, can be best presented to the community, by in LrC, click on Help, click on System Info, copy and paste into posting (recommend that you only include info from first line down to and including plug-in info, as info after that point not so informative to us non Adobe types)