Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Lightrrom Classic 9.4 - TRAVANDO

New Here ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

Boa noite!

Após atualização para o Lightroom Classic 9.4 ao abrir o catálogo de fotos na aba biblioteca ou revelçao e mudar de foto, a tela fica totalmente preta. Trava. Se mudar de abas a mesma coisa..........

Sistema operacional: Windows 10

Versão anterior isso não ocorria.....

Grata se puderem solicionar o problema, pois está atrasnando muito minhas edições de fotos....

 

TOPICS
Problem or error

Views

68

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

"when you open the photo catalog in the library tab or reveal and change photos, the screen turns all black"

 

Does this mean that the computer has crashed and you have to restart the computer? Does it mean that Lightroom has crashed but other programs still work fine? Can you show us a screen capture?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 23, 2020 Aug 23, 2020

Copy link to clipboard

Copied

LATEST

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

davidg36166309_0-1598218890974.png

 

davidg36166309_1-1598218890974.png

 

 

davidg36166309_2-1598218890975.png

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines