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I had a computer issue a few weeks back and had to buy another Mac. I was able to salvage the LR6 .dmg file and load the program onto the new computer.
However the installer will not accept the Adobe serial number.
I doubt that I have made an error typing this in but have no idea why the Adobe installer doe not like the old serial number.
What is next? Thanks for any help.
{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}
Cheers.
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If the LR6 installer was purchased as an Upgrade, you will also need the Serial Number for your previous version (eg. LR5). Perhaps that is what your install is asking for- the previous SN.
(Note: LR6 can not be installed on Mac Catalina or Big Sur OS 64bit systems.)