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LR 6 Serial Number

New Here ,
Jan 04, 2021 Jan 04, 2021

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I had a computer issue a few weeks back and had to buy another Mac. I was able to salvage the LR6 .dmg file and load the program onto the new computer.

 

However the installer will not accept the Adobe serial number.

 

I doubt that I have made an error typing this in but have no idea why the Adobe installer doe not like the old serial number.

 

What is next? Thanks for any help.

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

 

Cheers.

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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If the LR6 installer was purchased as an Upgrade, you will also need the Serial Number for your previous version (eg. LR5). Perhaps that is what your install is asking for- the previous SN.

(Note: LR6 can not be installed on Mac Catalina or Big Sur OS 64bit systems.)

 

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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