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missing photo and the folder could not be found

New Here ,
Jan 23, 2021 Jan 23, 2021

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HELP!

I have been using Lightroom Classic for a few years now.  My laptop is out of room so I purchased a 1TB external drive.  I have been saving all my SD cards since 2010 and decided to load all those photos into Lightroom but instead of going to my C: drive I instructed the imports to go to my external drive.  All importing went well.  They're on the external drive and they're kindof in Lightroom.  In Lightroom Library they all have an explanation point in the upper right corner of each photo.  In Develop they each say the folder could not be found.  WHY?

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Import and export, Problem or error

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Advisor ,
Jan 23, 2021 Jan 23, 2021

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What OS are you on Mac or Win 10? Look in Finder or Windows explorer to see it the external drive is still connected.

If the drive is still connected, try reconnecting the folder the images are in to the external drive. Right click on the folder, then choose update folder location.   Do Not Reimport.

Kenneth Seals

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LEGEND ,
Jan 24, 2021 Jan 24, 2021

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All importing went well. They're on the external drive and they're kindof in Lightroom.

 

Photos are never stored in Lightroom. Not "kind of", not otherwise. They are not in Lightroom, they are on your hard disk.

 

In Lightroom Library they all have an explanation point in the upper right corner of each photo. In Develop they each say the folder could not be found. WHY?

 

The folders have moved or been renamed or deleted, or the drive name/letter is not the same as it used to be. The fix is given here: www.computer-darkroom.com/lr2_find_folder/find-folder.htm

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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Because you mention "C drive" I assume you are using Windows. What often happens on Windows machines is that the drive letter of the external drive gets changed, for example because you added some other peripheral that was recognised just a little faster on startup and so was assigned the lower letter that your external drive used to have. The result is that Lightroom is now looking for the images on the wrong 'drive'. It looks for images on the D drive, but your external drive is now the E drive.

 

Here's how to fix that: https://www.lightroomqueen.com/lightroom-photos-missing-fix/

I suggest to fix it more permantently by forcing Windows to use a (much) higher letter for the external drive, so this cannot happen again. Google for that if you do not know how to do it.

 

-- Johan W. Elzenga

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