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No Graphics Acceleration v8.4

Explorer ,
Aug 13, 2019 Aug 13, 2019

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I just upgraded from LR 8.3.1 to 8.4 and support for my Graphics Card acceleration seems to have disappeared. I'm sure it was working under previous version but under Edit/Preferences/Performance, the graphics acceleration is now marked as "off" with a message that my system isn't supported. Checking out the list of Graphics cards it seems that my GeForce GTX 750ti card is now no longer supported by latest LR version. So, the promised improvements in perofmance that I've been waiting for aren't available to me unless I shell out for a new card - unless of course any helpful soul on here can point me in the right direction please? It's also worth noting that the graphics card IS supported in the latest version of Photoshop CC.

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New Here ,
Aug 13, 2019 Aug 13, 2019

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Try updating the Nvidia drivers. If this doesn't help then you may be forced to buy a new card. GTX 750 Ti is 5 years old after all...

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Thanks - have got latest driver installed.

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Adobe Community Professional ,
Aug 13, 2019 Aug 13, 2019

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Does the latest driver help or not?

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Sorry Ian, I had it installed before the problem so didn't need to update it.

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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Make sure to follow the "Clean Driver Install" step to do a clean Nvidia driver install.

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Adobe Community Professional ,
Aug 13, 2019 Aug 13, 2019

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Have a view at the info at the site available from the link below.

Adobe Lightroom Classic 8.4 & Camera Raw 11.4 | August 2019 | Computer Darkroom

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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Adobe Community Professional ,
Aug 13, 2019 Aug 13, 2019

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For some reason your GPU has been blacklisted by Adobe Lr / ACR team. There's nothing anyone on this forum can do to change that. Best you raise the issue at Lightroom Classic | Photoshop Family Customer Community  The engineering team and/or QE visit that forum.  

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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This GPU is not on a blacklist in 8.4 for Windows.

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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These GPU acceleration feature requirements for Camera Raw 11.4 also apply to Lightroom Classic 8.4:

Camera Raw system requirements

The OS and driver version and not just the card model are considerations.

I may be able to shed some more light on the problem if you can share some log files for Lr Classic.

In the Logs folder (see instructions below) you should find log files with names beginning with Adobe Photoshop Lightroom Classic Log Latest." The v1 log file might be helpful.

Here are some generic instructions for finding these logs:

Collect Logs

IMPORTANT: You must QUIT the host application BEFORE you collect the log files.

The best way to collect a log about a bug is to.

Quit the host app.

Re-launch the host app.

Perform the minimum number of steps required to reproduce the problem.

Quit the host app again.

Now collect the log files.

On Windows the log location is:

%APPDATA%\Adobe\CameraRaw\Logs

One shortcut to get to this folder on Windows is to...

Tap the Windows key

Enter "Run"

Enter "%APPDATA%\Adobe\CameraRaw\Logs"

For example:

C:\Users\tester\AppData\Roaming\Adobe\CameraRaw\Logs

On Mac the log location is:

~/Library/Application Support/Adobe/CameraRaw

For example:

/Users/tester/Library/Application Support/Adobe/CameraRaw

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Not much in the log :-

cr_sdk_initialize: Adobe Photoshop Lightroom Classic 8.4 (Windows), version 11.4x273, 64-bit, Release

gDNGMaxSIMD: 1

Scalable memory pool allocator: yes

TBB threading: no

Initialize GPU system

Read GPU config

Safe load GPU

GPU device count: 0

GPU device names:

GPU Init Status (part 1): I1_Failed

GPU3 Hard Status Result (part 1): fail_no_gpu2

GPU3 Soft Status Result (part 1): not_checked

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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Please report your Lightroom>Help>System Info...

And try to follow Lr 8.4 instructions in this FAQ https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html to update your GPU driver from Nvidia.

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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I recommend trying to re-install the latest Nvidia driver for your GPU as the next step. I would have expected GPU accelerated display to work for you in 8.4 if it was working in 8.3. Do you still have 8.3 installed? Are you sure it still works in the older version, or does an error appear now in 8.3 as well?

The Lightroom GPU FAQ has some instructions about updating your GPU driver, see "Solution 4," "Step 4" on this page: Adobe Lightroom GPU Troubleshooting and FAQ

Another diagnostic report you can try to generate that may help is the Dxdiag report. Click on the windows icon, type in "Dxdiag" then run it. The DirextX Diagnostic tool should launch and run some tests (there is a progress bar). When the test i done, the "Save all information..." button will let you save the full report to a text file.

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Adobe Community Professional ,
Aug 13, 2019 Aug 13, 2019

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@dfranzen2, what info shows in the preferences popup for Lightroom show under the performance tab. It should look like the included screen capture if the driver is supported.

Screenshot 2019-08-13 at 2.13.18 PM.png

If not show a screen capture like this from your system.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Thank you all for your responses. Here is the progress reported when I tried to do a clean install :-

Capture.PNG

... and here is the dxdiag report :-

------------------

System Information

------------------

Time of this report: 8/13/2019, 20:42:43

       Machine name: NIGELDALTON-PC

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.190612-0600)

           Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 08/25/09 16:29:12 Ver: 08.00.15

          Processor: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz (8 CPUs), ~2.8GHz

             Memory: 16384MB RAM

Available OS Memory: 16376MB RAM

          Page File: 6338MB used, 26409MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: NVIDIA GeForce GTX 750 Ti

       Manufacturer: NVIDIA

          Chip type: GeForce GTX 750 Ti

           DAC type: Integrated RAMDAC

         Device Key: Enum\PCI\VEN_10DE&DEV_1380&SUBSYS_8A9B1462&REV_A2

     Display Memory: 4095 MB

   Dedicated Memory: 1984 MB

      Shared Memory: 2111 MB

       Current Mode: 1680 x 1050 (32 bit) (59Hz)

       Monitor Name: Dell 2209WA(Digital)

      Monitor Model: DELL 2209WA

         Monitor Id: DELF011

        Native Mode: 1680 x 1050(p) (59.954Hz)

        Output Type: DVI

        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 25.21.0014.1634 (English)

     Driver Version: 25.21.14.1634

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 10/12/2018 13:38:02, 20845560 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71E3E-50C0-11CF-B071-95AA18C2D435}

          Vendor ID: 0x10DE

          Device ID: 0x1380

          SubSys ID: 0x8A9B1462

        Revision ID: 0x00A2

Driver Strong Name: oem81.inf:NVIDIA_Devices.NTamd64.6.1:Section098:25.21.14.1634:pci\ven_10de&dev_1380

     Rank Of Driver: 00E62001

        Video Accel:

   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Supported

            DXVA-HD: Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

-------------

Sound Devices

-------------

            Description: Speakers (VIA HD Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: viahduaa.sys

         Driver Version: 6.00.0011.1100 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 5/27/2016 14:11:04, 691888 bytes

            Other Files:

        Driver Provider: VIA Technologies, Inc.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: SPDIF Interface (TX1) (VIA HD Audio)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: viahduaa.sys

         Driver Version: 6.00.0011.1100 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 5/27/2016 14:11:04, 691888 bytes

            Other Files:

        Driver Provider: VIA Technologies, Inc.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: HD Audio HDMI out (VIA HD Audio)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_4441&SUBSYS_104383D0&REV_1001

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: viahduaa.sys

         Driver Version: 6.00.0011.1100 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 5/27/2016 14:11:04, 691888 bytes

            Other Files:

        Driver Provider: VIA Technologies, Inc.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: Cordless Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: Cordless Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: Cordless Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: Cordless Keyboard

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC52B

        FF Driver: n/a

      Device Name: Wacom Tablet

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x056A, 0x00B7

        FF Driver: n/a

      Device Name: Wacom Tablet

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x056A, 0x00B7

        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x056A, 0x1001

        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x056A, 0x1001

        FF Driver: n/a

      Device Name: Wacom Virtual Hid Driver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x056A, 0x1001

        FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x3B34

| Matching Device ID: usb\root_hub20

| Service: usbhub

|

+-+ Generic USB Hub

| | Vendor/Product ID: 0x8087, 0x0020

| | Location: Port_#0001.Hub_#0002

| | Matching Device ID: usb\class_09

| | Service: usbhub

| |

| +-+ Generic USB Hub

| | | Vendor/Product ID: 0x0424, 0x2514

| | | Location: Port_#0007.Hub_#0004

| | | Matching Device ID: usb\class_09

| | | Service: usbhub

| | |

| +-+ Wacom Tablet

| | | Vendor/Product ID: 0x056A, 0x00B7

| | | Location: Port_#0004.Hub_#0004

| | | Matching Device ID: usb\vid_056a&pid_00b7

| | | Upper Filters: hidkmdf

| | | Service: WacHidRouter

| | |

| | +-+ HID-compliant device

| | | | Vendor/Product ID: 0x056A, 0x00B7

| | | | Matching Device ID: hid_device

| | | |

| | +-+ HID-compliant device

| | | | Vendor/Product ID: 0x056A, 0x00B7

| | | | Matching Device ID: hid_device

| | | |

| | +-+ HID-compliant device

| | | | Vendor/Product ID: 0x056A, 0x00B7

| | | | Matching Device ID: hid_device

| | | |

| | +-+ HID-Compliant Mouse

| | | | Vendor/Product ID: 0x056A, 0x00B7

| | | | Matching Device ID: hid\vid_056a&pid_00b7&col01

| | | | Upper Filters: wacomrouterfilter

| | | | Service: mouhid

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Vendor/Product ID: 0x046D, 0xC52B

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

|

+ Logitech HID-compliant Unifying keyboard

| Vendor/Product ID: 0x046D, 0xC52B

| Matching Device ID: hid\vid_046d&class_0000001a&col01

| Lower Filters: LHidFilt

| Service: kbdhid

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

|

+ HID-compliant mouse

| Vendor/Product ID: 0x046D, 0xC52B

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

|

+ Logitech HID-compliant Unifying Mouse

| Vendor/Product ID: 0x046D, 0xC52B

| Matching Device ID: hid\vid_046d&class_00000004

| Upper Filters: LMouFilt

| Lower Filters: LHidFilt

| Service: mouhid

|

+ Wacom Mouse

| Matching Device ID: hid\wacomvirtualhid&col03

| Upper Filters: wacommousefilter

| Service: mouhid

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

Free Space: 25.2 GB

Total Space: 228.8 GB

File System: NTFS

      Model: KINGSTON SHFS37A240G ATA Device

      Drive: E:

Free Space: 302.1 GB

Total Space: 476.9 GB

File System: NTFS

      Model: ST3500418AS ATA Device

      Drive: S:

Free Space: 1610.2 GB

Total Space: 3815.4 GB

File System: NTFS

      Model: Samsung D3 Station USB Device

      Drive: 😧

      Model: Optiarc DVD RW AD-7240S ATA Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------

System Devices

--------------

     Name: Intel(R) processor PCI Express Root Port 1 - D138

Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_83831043&REV_11\3&11583659&0&18

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_05\3&11583659&0&D0

   Driver: n/a

     Name: ASUSTek Wireless LAN Card

Device ID: PCI\VEN_1814&DEV_0301&SUBSYS_837E1043&REV_00\4&2D87D632&0&08F0

   Driver: n/a

     Name: Intel(R) processor DMI - D131

Device ID: PCI\VEN_8086&DEV_D131&SUBSYS_83831043&REV_11\3&11583659&0&00

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_05\3&11583659&0&E8

   Driver: n/a

     Name: Realtek PCIe GBE Family Controller

Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&61613AC&0&00E7

   Driver: n/a

     Name: Intel(R) processor Miscellaneous Registers - D158

Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&11583659&0&43

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_83751043&REV_05\3&11583659&0&D8

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30

Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_05\3&11583659&0&FB

   Driver: n/a

     Name: NVIDIA GeForce GTX 750 Ti

Device ID: PCI\VEN_10DE&DEV_1380&SUBSYS_8A9B1462&REV_A2\4&113C73B2&0&0018

   Driver: n/a

     Name: Intel(R) processor System Control and Status Registers - D157

Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00830043&REV_11\3&11583659&0&42

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50

Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_83831043&REV_05\3&11583659&0&E7

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26

Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_05\3&11583659&0&FD

   Driver: n/a

     Name: High Definition Audio Controller

Device ID: PCI\VEN_10DE&DEV_0FBC&SUBSYS_8A9B1462&REV_A1\4&113C73B2&0&0118

   Driver: n/a

     Name: Intel(R) processor Semaphore and Scratchpad Registers - D156

Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00830043&REV_11\3&11583659&0&41

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E

Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_83831043&REV_05\3&11583659&0&E6

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20

Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_05\3&11583659&0&FA

   Driver: n/a

     Name: Intel(R) processor System Management Registers - D155

Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00830043&REV_11\3&11583659&0&40

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C

Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_05\3&11583659&0&E5

   Driver: n/a

     Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02

Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_83831043&REV_05\3&11583659&0&F8

   Driver: n/a

     Name: Intel(R) QuickPath Interconnect - D151

Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&11583659&0&81

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A

Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_05\3&11583659&0&E4

   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E

Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A5\3&11583659&0&F0

   Driver: n/a

     Name: Intel(R) QuickPath Interconnect - D150

Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&11583659&0&80

   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_05\3&11583659&0&E0

   Driver: n/a

     Name: JMicron JMB36X Controller

Device ID: PCI\VEN_197B&DEV_2361&SUBSYS_824F1043&REV_02\4&1D970CF4&0&00E6

   Driver: n/a

------------------

DirectShow Filters

------------------

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

,0x00000000,0,0,,

WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331

Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331

WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331

WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331

WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331

WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3528.0331

WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331

ATI Ticker,0x00200000,0,1,,

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24499

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24499

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24499

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24499

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24499

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.30429

ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.05.0000.30429

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24499

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24499

MMACE ProcAmp,0x00200000,0,2,,

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24499

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.30429

AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.30429

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24499

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24499

MPEG-2 Video Stream Analyzer,0x00200000,1,1,sbe.dll,6.06.7601.17528

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.24499

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24499

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24499

ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.30429

File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331

ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.30429

VPSDecoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

MMACE SoftEmu,0x00200000,0,2,,

File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.30429

DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499

MMACE DeInterlace,0x00200000,0,2,,

Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.24499

AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.24499

RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

Microsoft AC-3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.24499

AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24499

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24499

Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499

MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499

Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499

File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24499

ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.30429

Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24499

File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24499

File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24499

WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000

WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000

WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000

WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499

BDA MPEG2 Transport Information Filter,0x00200000,2,2,psisrndr.ax,6.06.7601.17669

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24499

WDM Streaming Tee/Splitter Devices:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24499

Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,

WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:

WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.30429

Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,

Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,

Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,

IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24499

PCM,0x00200000,1,1,quartz.dll,6.06.7601.24499

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24499

GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24499

CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24499

CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24499

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24499

PBDA CP Filters:

PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24499

Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24499

WDM Streaming Capture Devices:

VIA HD Audio CD In,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

VIA HD Audio Line In,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

VIA HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

VIA HD Audio Stereo Mixer,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:

HD Audio digital out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:

Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:

BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:

Speakers (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24499

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24499

DirectSound: HD Audio HDMI out (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499

DirectSound: SPDIF Interface (TX1) (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499

DirectSound: Speakers (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499

HD Audio HDMI out (VIA HD Audio,0x00200000,1,0,quartz.dll,6.06.7601.24499

SPDIF Interface (TX1) (VIA HD A,0x00200000,1,0,quartz.dll,6.06.7601.24499

---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

  Quality Flags: 2576

    Enabled:

    Force throttling

    Allow half deinterlace

    Allow scaling

    Decode Power Usage: 100

  Balanced Flags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 50

  PowerFlags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 0

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Adobe Community Professional ,
Aug 13, 2019 Aug 13, 2019

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NigelD1  wrote

Thank you all for your responses. Here is the progress reported when I tried to do a clean install :-

Capture.PNG

The latest version for your GTX 750 Ti GPU is v431.60 not v309.08 as shown above. Here's the link. Makes sure to check 'Clean Install' in the Custom Install options.

NVIDIA DRIVERS GeForce Game Ready Driver WHQL

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Adobe Employee ,
Aug 13, 2019 Aug 13, 2019

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Thanks for providing extra info. I'm sorry you are having problems with the GPU hardware and driver, but unfortunately I don't think I can help you resolve those. If you can resolve those, you should be able to use the "basic" level of GPU acceleration (GPU for display) in Lightroom 8.4, just as in Lightroom Classic 8.3. The "full" level (GPU for image processing) new in 8.4 requires Windows 10 and DirectX 12 support; I see in the DxDiag report that you are using Windows 7.

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Thanks David, I only had "basic" level of acceleration in Lightroom before but it's curious to see that in Photoshop I have support and my card is recognised. Something doesn't add up See attached :-

Capture 2.PNG

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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Lightroom’s and Photoshops use of GPU do not equate. That is Apple and Oranges.

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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Thanks everyone, I don't understand how graphics acceleration worked on LR previous version and not now but, it looks like it's time to invest in a new system. I won't take up any more of your time - thanks for all your assistance.

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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Driver File Version: 25.21.0014.1634 (English)”

or in in other words NVIDIA  v 416.34

but from NVIDIA latest would be:

Version:431.60  WHQL
Release Date:2019.7.23
Operating System:Windows 10 64-bit
Language:English (US)

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Explorer ,
Aug 13, 2019 Aug 13, 2019

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I'm on Windows 7 x 64 not Windows 10 David.

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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Yep, my bad, so looking at it again, this time with a bit more info and fir WIN 7, 64bit

Your current:  via older NVIDIA info

Version:416.34  WHQL
Release Date:2018.10.11
Operating System:Windows 7 64-bit, Windows 8.1 64-bit, Windows 8 64-bit
Language:English (US)

NVIDIA current:

Version:431.60  WHQL
Release Date:2019.7.23
Operating System:Windows 7 64-bit, Windows 8.1 64-bit, Windows 8 64-bit
Language:English (US)

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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From NVIDIA: NVIDIA Update|NVIDIA

I like the first method.

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LEGEND ,
Aug 13, 2019 Aug 13, 2019

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Ahh, an issue in your sys info

DirectX Version: DirectX 11

Need DirectX 12

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