P: (Mac) Camera Raw Mismatch being reported from LrC 11.4.1

New Here ,
Jun 29, 2022 Jun 29, 2022

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Just updated Lightroom Classic to 14.4.1.  Tried to send a raw file fr LRC to Photoshop 23.4.1 and got a popup window saying I should install Camera Raw 14.4.1.  I opened up Creative Cloud and checked that I have the latest Camera Raw 14.4 installed and there's no 14.4.1 update.  So is this a new bug?

 

Screenshot 2022-06-29 at 4.58.36 PM.png

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Adobe Employee , Jun 30, 2022 Jun 30, 2022

With the August releases of Camera Raw and the Lightroom Desktop/Classic, this should no longer be an issue. Update these applications as soon as they are available in your Creative Cloud App.

 

This is actually an LrC bug.  Classic should be recognizing (Mac) CR 14.4 as compatible with (Mac) LrC 11.4.1. It isn't so we've logged a bug against LrC for future instances where there is an X.y.z vs X.y mismatch. 

Workarounds:

For now, the error message appearing is a mistake. Until the LrC bug is fixed

...

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New Here ,
Jun 29, 2022 Jun 29, 2022

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typo...I meant Lightroom Classic 11.4.1

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LEGEND ,
Jun 29, 2022 Jun 29, 2022

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Yes I see the same incompatibility between PS camera raw and LrC camera raw on Mac OS. On Windows both apps are in sync. I checked in Creative Cloud Desktop for updates but no updates are available for ACR on Mac which remains at 14.4. It’s a bit annoying having to click render with Lightroom every time.

 

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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14.4. is the latest version of ACR for Mac, there was a .1 that is only a fix for one bug under Windows. So it seems LR is confused by this fact and at the time, I don't know there is anything you can do until LR is updated (or ACR for Mac). All the downloads manually for ACR are here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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See: https://community.adobe.com/t5/camera-raw-discussions/p-windows-only-acr-14-4-1-released-june-22/td-...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jun 29, 2022 Jun 29, 2022

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OK thanks for the suggestion. I think rolling back may cause more problems as I’ve already imported and edited photos in LrC 11.4.1

 

Won’t that produce an error in v11.4 suggesting the photos have been edited in a higher version of camera raw?

 

Hopefully Adobe will fix this soon as they have turned a Windows issue into a Mac issue.

 

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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Rolling back on (dot release) version will have no effect on your imported images. 

Or you can simply wait for an ACR/LR update that addresses the disconnect that causes this dialog to pop. Afterall, it's not a big deal; you can have LR render the image and then use Photoshop. Just use the middle option (Render using Lightroom). You choice.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jun 29, 2022 Jun 29, 2022

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Well you may think it’s not a big deal unless like me you are editing a large batch and applying filters from the Nik Collection. I could really do without this extra hoop to jump through. I’ve decided to switch off automatic updates. In future I will wait until each release is fit for purpose.

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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No sir, no intention of doing anything with Nik. But I think I did provide you with options and what you select to do until both LR/ACR are on parity is fine with me. Nik or otherwise, rolling back one (dot release) version will have no effect on your imported images. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jun 29, 2022 Jun 29, 2022

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When I updated to PS 23.4.1 I was surprised not to see an ACR update. They usually come together. I appreciate this was originally to fix a Windows issue but what was Adobe thinking when LrC 11.4.1 was released?  Surely this incompatibility should have been apparent. How long do customers have to suffer this inconvenience when editing externally in PS from LrC?

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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You can roll back to the last version of LR, or wait for an update to ACR and let LR render for ACR.

If you wish to roll back to an older version, use the Creative Cloud application, click on the three dots (...) and select “Other Versions”.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Jun 29, 2022 Jun 29, 2022

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Mac OS Monterey 12.4

Macbook Pro 19"

LRC 11.4.1

Camera Raw (as noted in LRC) 14.4.1

This morning after the latest update, I started getting this message when sending a photo from LRC to Photoshop (see attached screen shot).

According to Creative Cloud, all apps are up to date, including camera raw.

I did see where this is a problem for others on the camera raw site.  For some reason it seems LRC got a new update but PS didn't.

Bug????

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Explorer ,
Jul 01, 2022 Jul 01, 2022

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When trying to open a raw file in Photoshop from Lightroom Classic I get this message, one I've never gotten before, "This version of Lightroom may require the Photoshop Camera Raw plug-in version 14.4.1 for full compatibility". I have a CC account and every app is up to date, Do I need to install a Camera Raw Plug-in in PS? This just started happening after installing the latest LR Classic update yesterday June 30.

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New Here ,
Jul 02, 2022 Jul 02, 2022

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got this message in lightroom cc, but cannot found camera raw 14.4.1 to download

Screen Shot 2022-07-02 at 2.31.17 PM.png

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LEGEND ,
Jul 02, 2022 Jul 02, 2022

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Just choose"Render using Lightroom" until this is fixed.  

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Explorer ,
Jul 03, 2022 Jul 03, 2022

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Thanks, if I check that box "Render Using Lightroom" and check the "don't show again" will that set my preference and when they fix the bug I won't be able to switch back? Thanks

 

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Community Expert ,
Jul 03, 2022 Jul 03, 2022

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Everything will be fine again once LR and ACR return to version parity. I would not use the “ Dont show again” option, it's useful and I don't think it should even be an option. You can reset all such warnings yet IMHO some shouldn't be allowed to be set off. This is one. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jul 03, 2022 Jul 03, 2022

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Don't use "Render in Lightroom", use "Open Anyway". Render in Lightroom is only needed if you have a serious mismatch, where ACR would not understand something that Lightroom sends to it. That is not the case here, so you can simply ignore the warning and use ACR normally. That is what "Open Anyway" does.

 

-- Johan W. Elzenga

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LEGEND ,
Jul 03, 2022 Jul 03, 2022

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Under Prefernces/General you can choose to "RESET ALL WARNING DIALOGS" and it should turn it back on although that resets all warnings.

 

Screen Shot 2022-07-03 at 8.41.00 AM.jpg

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New Here ,
Jul 01, 2022 Jul 01, 2022

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Lightroom is asking for version 14.4.1 of Camera Raw, but Creative Cloud updater only finds version 14.4. How can I get the updater, since, according to a message in this post, it seems that it is already available?

Thanks for any help,

Gil

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LEGEND ,
Aug 09, 2021 Aug 09, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

Sample below as of 7/1/2021

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0GHz
SqLite Version: 3.34.0
Built-in memory: 16317.1 MB
Real memory available to Lightroom: 16317.1 MB
Real memory used by Lightroom: 1302.8 MB (7.9%)
Virtual memory used by Lightroom: 1586.9 MB
GDI objects count: 746
USER objects count: 2288
Process handles count: 1909
Memory cache size: 252.3MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 299MB / 8158MB (3%)
Camera Raw real memory: 303MB / 16317MB (1%)
System DPI setting: 96 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 Ti (27.21.14.6089)
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Files\Pictures\Vacations and Day Trips\Photo Trips\24 Photo Trip September 2019\24 Photo Trip September 2019-v10.lrcat
Settings Folder: C:\Users\goldi\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins:
1) Aurora HDR
2) ColorChecker Camera Calibration
3) DxO PhotoLab 3
4) DxO PhotoLab 3 Importer
5) HDR Efex Pro 2
6) Helicon Focus Export
7) Iridient X-Transformer
8) jf Bag-o-Goodies

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LEGEND ,
Aug 09, 2021 Aug 09, 2021

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Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (27.21.14.5751)

 

 

 

 

 

First off, eliminate a glaring issue your GPU driver. Updating GPU drivers if often mentioned in Adobe troubleshooting pages. 

 

yours v457.51 release date 2 December 2020

Current at NVIDIA v471.41 release date 7 July 2021

 

When you update thaat driver, select custom install type as to force a clean install.

 

Second, and you may have already accomplished this, for NVIDIA, use the NVIDIA controll app to manage 3D settings (even though you are not gaming, etc) and tweek the GPU to high performance.

 

(ref)

 https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

and (despite for a different NVIDIA product): 

https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-s...

 

Third, and I have never had dual display on my Windows rig, so no experience with the following, but see:

https://www.nvidia.com/content/Control-Panel-Help/vLatest/en-us/mergedProjects/nvdsp/To_use_more_tha...

 

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Community Expert ,
Mar 01, 2022 Mar 01, 2022

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Just a data point, I have used Lightroom on several Macs with multiple displays and haven't seen any issues with updating the Secondary window.

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Community Beginner ,
Jun 06, 2022 Jun 06, 2022

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I have the same issue, but with any ajustments randomly in lightroom. The image on the second window doesnt or takes long to update

Windows 10 nvidia RTX2060 super 8gb with max performance setting, latest studio driver. . res. of secondary display = 2560x1440. intel i9+64gb ddr on gigabyte designare

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Adobe Employee ,
Jun 30, 2022 Jun 30, 2022

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With the August releases of Camera Raw and the Lightroom Desktop/Classic, this should no longer be an issue. Update these applications as soon as they are available in your Creative Cloud App.

 

This is actually an LrC bug.  Classic should be recognizing (Mac) CR 14.4 as compatible with (Mac) LrC 11.4.1. It isn't so we've logged a bug against LrC for future instances where there is an X.y.z vs X.y mismatch. 

Workarounds:

For now, the error message appearing is a mistake. Until the LrC bug is fixed or until the next release when the ACR and LrC versions will be in sync again, you have a few options:

  1. There is no harm in choosing the 'Open Anyway" option as the versions are actually compatible.
  2.  In the event of large volume processing, it is probably best to check the "Do not show this again" option in the dialog. 
  3.  For Mac customers only, you can choose to revert to the 11.4 version via your Creative Cloud app and this will eliminate the mismatch dialog. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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