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Problem: Lightroom Classic doesn't start up

Community Beginner ,
May 06, 2021 May 06, 2021

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I have a large collections of photos, and I want to open them with LrC, but no matter what I try, LrC doesn't start up anymore. What can be wrong?

 

kind regards
John

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correct answers 1 Correct answer

Community Beginner , May 07, 2021 May 07, 2021
Thank you all for the responses.Someway there was a version of adobe lightroom in the taskbar manager, and it kept coming although I restarted my computer.After I deleted this version, I restarted my laptop, and there it was: Lightroom did itso case closed

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LEGEND ,
May 06, 2021 May 06, 2021

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Please provide the following basic information:

 

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Community Beginner ,
May 06, 2021 May 06, 2021

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According to the Creative Cloud Desktop the Lightroom Classic is up-to-date. I can't make a screenshot because the application doesn't start

I have an up-to-date Windows 10 HP laptop:

Processor                                          Intel(R) Core(TM) i7-6560U CPU @ 2.20GHz   2.20 GHz

Geïnstalleerd RAM-geheugen         16,0 GB (15,9 GB beschikbaar)

Apparaat-id                                      F96DB348-D74B-4A3E-A07D-C5ED6A319BC3

Product-id                                        00325-96047-88275-AAOEM

Type systeem                                   64-bits besturingssysteem, x64-processor

 

Editie                                               Windows 10 Home

Versie                                               20H2

Installatiedatum                               18-‎3-‎2021

Build van besturingssysteem           19042.928

Ervaring                                           Windows Feature Experience Pack 120.2212.551.0

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Community Beginner ,
May 06, 2021 May 06, 2021

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I have also tried to directly start de .lrcat file, as suggested by Michael Hoffman in another question, but doesn't work either

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LEGEND ,
May 06, 2021 May 06, 2021

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What is the exact error message you get?

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Community Beginner ,
May 06, 2021 May 06, 2021

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I don't get an error message, that's the problem. LrC doesn't start at all

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LEGEND ,
May 06, 2021 May 06, 2021

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How far do you get into the process of opening Lightroom Classic? Do you see the splash screen? Do you see the Lightroom Classic window?

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Community Beginner ,
May 06, 2021 May 06, 2021

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On my desktop and on my taskbar  is an icon with LrC. When I click the icon, it seems to start, (I see a blue circle, something is waiting), but after a few seconds the circle disappears and nothing happens anymore.

So no spash screens, or a Lightroom window

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LEGEND ,
May 06, 2021 May 06, 2021

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Community Beginner ,
May 06, 2021 May 06, 2021

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I clicked on the link "lightroom-doesnt-start"

Step 1 and 2 completed

Step 3:

Once you've uninstalled these packages, download and reinstall the 2005, 2008, and 2010 versions of Microsoft Visual C++ redistributable packages.

Use the following Microsoft links for download and install instructions:

 

To links for de Redistributable Package (x86 and x64) doesn't work

With package do I have to download for the latest supported Visual C++ ?

 

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Community Beginner ,
May 07, 2021 May 07, 2021

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Thank you all for the responses.

Someway there was a version of adobe lightroom in the taskbar manager, and it kept coming although I restarted my computer.

After I deleted this version, I restarted my laptop, and there it was: Lightroom did it

so case closed

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