๐Ÿ”Ž Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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LrC HEADER .jpg

 

How to provide Full Disk Access on macOS

 

Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to help ensure that all applications obtain user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. This change prevents unauthorized access to user files and folders.


When Full Disk access & Accessibility permissions are needed, users may be asked to or be required to change the setting in System Preferences > Security & Privacy > Privacy for Lightroom Classic manually.   

While for the File & Folders access, the user is prompted to allow or deny when needed. 

 

Why provide full disk access to Lightroom Classic?

Insufficient or broken permissions may restrict Lightroom Classic from functioning correctly and break your workflows. All tasks that require access to the computer's storage โ€” importing/exporting images, cross-app workflows, reading/writing metadata,  and more, behave unexpectedly. It may also lead to missing images, performance issues, unexpected sync issues, and random app crash on launch or while working on a file. 

 


Quick steps to enable full disk access and grant permissions to Lightroom Classic

 Follow these steps to prevent the permissions issues from occurring: 

 

โถ  Go to System Preferences > Security & Privacy > Privacy > Click the Lock icon > Authorize via password > Unlock the lock to allow changes to system settings. 

SameerK_0-1649863460950.png

 

โท  Add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.

 

SameerK_0-1651070095792.png
 

โธ  Go to Full Disk Access and add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.
Note: Adding Lightroom Classic under Full Disk Access overrides Files and Folders settings. 

 

SameerK_1-1651063386869.png

 

 

โน  Click the Lock icon to save the changes. Restart your computer to see the applied changes. 

 

 

Stay tuned for more tips to come.

 

Related links:

Lightroom Classic system requirements 

Quick Tips: Optimize LrC preferences for better performance 

Basic troubleshooting steps to fix issues in Lightroom Classic 

 

 

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Community Beginner ,
Apr 21, 2022 Apr 21, 2022

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Thank you John, I was getting worried! STAR!

 

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New Here ,
Apr 24, 2022 Apr 24, 2022

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Thank you so much!!!! It worked!

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New Here ,
May 06, 2022 May 06, 2022

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yep! nailed it - thanks mate - worked first time!

 

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New Here ,
May 08, 2022 May 08, 2022

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Thankyou! Finally something that worked!!!! Lifesaver. 

 

Adobe really need to fix this issue! 

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Adobe Community Professional ,
May 09, 2022 May 09, 2022

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@kimberleyf47967911 wrote:

Thankyou! Finally something that worked!!!! Lifesaver. 

 

Adobe really need to fix this issue! 



I'm not sure Adobe can fix this. This is an Apple issue.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Its not really an Adobe issue from what I can see. Many other applications I have installed also require you to allow full disk access. Just the nature of the Operating System.

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New Here ,
May 13, 2022 May 13, 2022

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Thank you John you legend, i lost so much time trying to work this out until I saw your post! 

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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I agree with Kent and John, as a single user on my desktop computer I am comfortable with setting my Adobe apps with "Full disk access". Selected this option a couple years ago.

 

Regards, Denis: iMac mid-2015, 5K 27โ€, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.5,; LrC 11.3.1, Lr 5.3, Ps 23.3.2-ACR 14.3,; Camera OM-D E-M1.

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New Here ,
May 01, 2022 May 01, 2022

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THANK YOU !!!

 

ADOBE needs to HIRE YOU on the SPOT !!!

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New Here ,
May 01, 2022 May 01, 2022

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Tx much-glad it helped-amazing how frustrating these little things can be!!

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New Here ,
Apr 15, 2022 Apr 15, 2022

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Solved. The Full Disc Access solution is working for me. 

 

Thanks to everyone for all their help!

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Thank you, it worked.

Karine

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Yes - it is an unexpected extra step that we did not have to do before. 

One thing to remember though is that almost every application I have installed, from Adobe and others, on the newer systems requires this step!!!

I have done several complete clean installs of Monterey on my own and several friends computers, and then re installed all their software, and almost every application required this step to complete.

The NEW normal!

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New Here ,
May 18, 2022 May 18, 2022

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Hi John, Im going thru the same issue but when I click on the + I dont get the Applications> adobe Lightroom Classic option ?

 

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LEGEND ,
May 18, 2022 May 18, 2022

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"Im going thru the same issue but when I click on the + I dont get the Applications> adobe Lightroom Classic option ?"

 

Please post a full-resolution screenshot of what you see after you click +.

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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So if I understand you correctly, you go to the System Preferenes, then select Security & Privcay, then  Select FUll Disk Access in the left colum and then unlock the lock at the bottom left of the full window. In the scrollable pane on the right, have you looked for the Lightroom Classic? Mine in this screen shot is already checked as it should be. 

Screen Shot 2022-05-18 at 14.52.02.png

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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If yours is not checked, just click the blank checkbox next to it.

 

 

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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CLikcin ghte Plus sign under the right side pane, takes you to a window where you can select Applications, and then if you select Lightroom Classic, you could click the Open button which would be available.

 

Screen Shot 2022-05-18 at 14.55.38.png

Theoretically you should not need to go to that step because if you installed Lightroom Classic it should appear in the SYstem Preferences Security window under full disk access.

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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Apple changed the security requirements. When Lightroom Classic was installed, adding it to 'Files and Folders' was enough, so that is what the installer normally did. A fresh install should indeed not force you to do this, but an update could and even without updating Lightroom Classic you could get this problem, because it's MacOS that changed things.

 

 

-- Johan W. Elzenga

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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Thank you for that explanation, Johan!!

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LEGEND ,
May 24, 2022 May 24, 2022

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New Here ,
Feb 20, 2022 Feb 20, 2022

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Monterey 12.3 beta M1 Macbook Pro

Lightroom Classic 11.2

OWC 6.2.1

When I try to open an existing catalog on external drive Thunderbay I have the following error:

"The Lightroom catalog cannot be used because the parent folder โ€œ/Volumes/ThunderBay/2021_Christmas_Card/2021_Christmas_Cardโ€ does not allow files to be created within it." This error is reported no matter the particular Lightroom catalog. It goes on to say it is a permissions problem. 

 

I have determined it is not a permissions problem. This has been confirm both by Apple tech support and Indiana University tech support. 

Further, Lightroom can create a new catalog on Thunderbay and it subsequently opens normally.

Steps I have taken.

1. I have manually reset permissions according to Adobe suggestion before posting here.

2. I have conferred with Apple tech support that determined permission were correct.

3. I called Adobe tech support who refused to talk to me since I got my Lightroom through

Indiana University. Adobe said talk to Indiana University tech support.

4. I spent about two hours with Indiana University tech support and they gave up. They suggested I contact OWC, the manufacturer of the drive.

5. I contacted OWC tech support and followed their instructions to send a tech report from their softwore from my computer. I did. OWC is not familiar with Lightroom. OWC has no solution.

 

a. I can make a new catelog on the drive and it works properly. 

b. I can copy a catalog that doesn't open from the drive to my Macbook Pro and it opens properly. I can copy the very same file back to the external Thunderbay drive and it won't open.

c. Lightroom can update and open older catalogs from an external drive that is not a raid array.

 

I conclude that Lightroom has some bug in interfacing with a OWC raid array. 

Adobe tech support won't talk to me and Apple, Indiana University and OWC have given up.

 

I hope someone reading this has a viable solution.

Jim Brown

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Adobe Employee ,
Feb 20, 2022 Feb 20, 2022

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Lightroom Catalogs may not be accessed on a non-local drive. 

See: https://helpx.adobe.com/in/lightroom-classic/kb/catalog-faq-lightroom.html 

 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Community Professional ,
Mar 27, 2022 Mar 27, 2022

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@Rikk Flohr: Photography wrote:

Lightroom Catalogs may not be accessed on a non-local drive. 

See: https://helpx.adobe.com/in/lightroom-classic/kb/catalog-faq-lightroom.html 


 

That is probably not be the right answer. The OWC Thunderbay is a direct-attached storage (DAS) multi-bay storage enclosure, clearly local, not a NAS. Itโ€™s called โ€œThunderbayโ€ because the connection port is Thunderbolt, which is of course a local protocol. The Thunderbay series, and other OWC local storage solutions, are quite popular with creative professionals. It has no network connectivity of any kind.

 

It does seem like further investigation into their problem is reasonable. I have stored Lightroom Classic images on a similar OWC multi-bay enclosure that connects via USB-C and have not seen this problem.

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New Here ,
Mar 31, 2022 Mar 31, 2022

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This drive connects directly to my laptop and is not a network drive. Further, I have used it for several years with success with Lightroom. I think Lightroom uses MySQL Lite as its database and thus, cannot work as a network drive.

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