🔎 Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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How to provide Full Disk Access on macOS

 

Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to help ensure that all applications obtain user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. This change prevents unauthorized access to user files and folders.


When Full Disk access & Accessibility permissions are needed, users may be asked to or be required to change the setting in System Preferences > Security & Privacy > Privacy for Lightroom Classic manually.   

While for the File & Folders access, the user is prompted to allow or deny when needed. 

 

Why provide full disk access to Lightroom Classic?

Insufficient or broken permissions may restrict Lightroom Classic from functioning correctly and break your workflows. All tasks that require access to the computer's storage importing/exporting images, cross-app workflows, reading/writing metadata,  and more, behave unexpectedly. It may also lead to missing images, performance issues, unexpected sync issues, and random app crash on launch or while working on a file. 

 


Quick steps to enable full disk access and grant permissions to Lightroom Classic

 Follow these steps to prevent the permissions issues from occurring: 

 

❶  Go to System Preferences > Security & Privacy > Privacy > Click the Lock icon > Authorize via password > Unlock the lock to allow changes to system settings. 

SameerK_0-1649863460950.png

 

  Add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.

 

SameerK_0-1651070095792.png
 

  Go to Full Disk Access and add Lightroom Classic by clicking on the (+) button & navigate to the Applications folder on macOS.
Note: Adding Lightroom Classic under Full Disk Access overrides Files and Folders settings. 

 

SameerK_1-1651063386869.png

 

 

  Click the Lock icon to save the changes. Restart your computer to see the applied changes. 

 

 

Stay tuned for more tips to come.

 

Related links:

Lightroom Classic system requirements 

Quick Tips: Optimize LrC preferences for better performance 

Basic troubleshooting steps to fix issues in Lightroom Classic 

 

 

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LEGEND ,
May 09, 2022 May 09, 2022

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Repeating: Better to start a new thread. In the new thread, please provide all relevant details, including the exact word-for-word error message. 

 

Here in this thread, I will not discuss your problem, which is unrelated to this old thread.

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LEGEND ,
May 24, 2022 May 24, 2022

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Community Beginner ,
Apr 06, 2022 Apr 06, 2022

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Hi,

 

I recently updated my OS to macOS Monterey and in doing so cannot access an older catalog in Lightroom Classic. Below is the error message

 

The Lightroom catalog cannot be used because the parent folder “/Volumes/Seagate (Mac)/XXX/Photos” does not allow files to be created within it.

Please either fix the folder permissions before continuing or choose a different catalog.

 

I've tried to fix the 'Read & Write' permissions across the corresponding folders but this hasn't fixed the issue. I've also created a new catalog which allows me to save to the hard drive. 

 

Any suggestions?

 

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LEGEND ,
Apr 06, 2022 Apr 06, 2022

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Is the volume formatted as NTFS?  (In Finder, right-click it and do Get Info to verify.) Mac can read but not write NTFS volumes, and perhaps you had a third-party NTFS driver that got disabled when you did the Mac OS upgrade.

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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No, the format for the drive is Mac OS Extended (Journaled).

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New Here ,
Apr 13, 2022 Apr 13, 2022

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I'm having the same issue since I upgraded to macOS Monterey. Were you able to fix the problem?

 

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New Here ,
Apr 15, 2022 Apr 15, 2022

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I too after doing an update this morning for MacOS can no longer access my catalog in LR. It was fine yesterday. Answers please. I get the same message: 

The Lightroom catalog cannot be used because the parent folder “/Volumes/8 TB (Mac)/XXX/Photos” does not allow files to be created within it.

Please either fix the folder permissions before continuing or choose a different catalog.

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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It sounds as though you haven't updated the disk access permissions for LrC. See the System Preferences>Security & Privacy tab and ensure that LrC is given the appropriate permissions in the Files and Folders section:

 

Security and Privacy.png

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New Here ,
Apr 17, 2022 Apr 17, 2022

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@Jim Wilde this worked perfectly for me. Thanks!

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New Here ,
May 01, 2022 May 01, 2022

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THANK YOU !!!!

 

ADOBE needs to HIRE YOU on the SPOT !!!

 

 

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New Here ,
Apr 15, 2022 Apr 15, 2022

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I upgraded yesterday and am now experiencing the same issue. As with others, everything worked prior to the upgrade.

I've looked at 'Get Info' on the drive where the database is stored and it is set to 'Read & Write.'  I've also checked Preferences>Security & Privacy... everything is correct there as well, but the error persists. 

The Lightroom catalog cannot be used because the parent folder “/Volumes/Lightroom Databases/xxxxx” does not allow files to be created within it.

Following the thread in hopes of a quick solution.

 

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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What type of drive is it? I believe upgrading MacOS may create a problem with special drives like Drobo. These drives use their own drivers which may need an update (no idea if such update is available yet). Dropbox has a problem with online only files too since the latest MacOS Monterey update.

 

 

-- Johan W. Elzenga

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New Here ,
Apr 15, 2022 Apr 15, 2022

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It's a Seagate drive. Outside of Lightroom, it looks fine. Everything's where it's supposed to be... the drive appears in all the places I'd expect to see it, and can be written to. The only issue seems to be how Lightroom communicates with it. 

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New Here ,
Apr 15, 2022 Apr 15, 2022

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I went into system preferences and gave LR Full disk access. It solved the
problem. I don't know how these things happen with updates but it sure is
annoying.

--
Brenda J Jacobs
brendajacobsphotography@gmail.com

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LEGEND ,
Apr 15, 2022 Apr 15, 2022

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"I went into system preferences and gave LR Full disk access."

 

Good. For others with this issue, see a previous post in this thread for details about how to do this:

https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-catalog-cannot-be-used-becaus...

 

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Hi, checked privacy settings and set same as that post from Brenda.  Still no luck.  

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New Here ,
May 02, 2022 May 02, 2022

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This worked for me. Thank you!!

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New Here ,
Apr 15, 2022 Apr 15, 2022

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I too am having the same issue. Please advise.

 

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Hi, any luck?  I checked all permissions and wide open to LR classic.  Thanks

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Adobe Community Professional ,
Apr 15, 2022 Apr 15, 2022

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You said you checked all permissions - did you open SYSTEM PREFERENCES >Security and Privacy >Privacy, seected Full Disk Access, and made sure that Adobe Lightroom Classic.app is checked?Screen Shot 2022-04-15 at 16.20.52.png

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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When I do full disk access LR does not show.  

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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And actually what does show is grayed out so I can not select.   

 

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LEGEND ,
Apr 15, 2022 Apr 15, 2022

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"When I do full disk access LR does not show. And actually what does show is grayed out so I can not select. "

 

1. Go to System Preferences > Security & Privacy > Privacy.

 

2. Click Full Disk Access in the left column.

 

3. Click the lock in the lower-left corner, and you'll be prompted to enter your password. 

 

4. Scroll the list of apps in the right column. 

 

5. If you don't see Adobe Lightroom Classic.app, click +, and navigate to Applications > Adobe Lightroom Classic  and select Adobe Lightroom Classic.app.

 

7. Check the box to the left of Adobe Lightroom Classic.app.

 

8. Exit System Preferences.

 

9. Restart your computer.

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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Thank you John!  I was not hitting the lock icon to get access.  All good, back in business.  Appreciate the post!!

 

Have a great day, D

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New Here ,
Apr 16, 2022 Apr 16, 2022

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John Rellis-did a great job fixing a very irritating issue. Cause still remains a mystery. Key is must have LR and PS listed under Full Access if not there must add and must open lock at bottom of page before can activate anything. GRR

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