"Lightroom has encountered problems reading this video" - This is new

[Pauly 6 String]

Just started today and can't access any videos using Classic CC.  Just a grey screen an the message above in the title.

I'm on current version 10.1.1, have reset preferences and restarted with no help.

Anyone else having problems like this?

Thanks

[dj_paige]

What is your operating system version NUMBER?

What file type are these videos?

Is your title the actual unedited word-for-word error message? This would indicate that the files are corrupted and you need to restore the file from your backups.

[Pauly 6 String]

Using 10.1.1 which I am now re installing to see if that helps.    Could not get video cache to purge.  Just sat there all night

Yes it is the actual wording of error message.  

It is all my videos so doubt they would have been all corrupted at once.

[Pauly 6 String]

Using 10.1.1 which I am now re installing to see if that helps.    Could not get video cache to purge.  Just sat there all night

Updtae:  No help

File types are mostly mp4 and mov 

Yes it is the actual wording of error message.  

It is all my videos so doubt they would have been all corrupted at once.

[Pauly 6 String · Accepted solution]

So, added a restart to the list and they are working now.