"#" Button not longer working - keyboard commands

New Here ,
Dec 11, 2017 Dec 11, 2017

Copy link to clipboard

Copied

Hello,

today I've received an Update of my LR Classic Version: Lightroom Classic-Version: 7.1 [ 1148620 ].

I have now problems with developer keyboard commands.

When I'm now using the "#"-Button in the Detail Section - Developer View nothing is happen - I get the message (small black window) that I can us the "#" or "-" button to change the sharpness, details or radius but nothing happen! Only the "-" Button ist working the "#"-Button is not longer working!

Strange!

Views

1.1K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Dec 14, 2017 Dec 14, 2017
Marcus and Federico,Please add details of your issue to this bug report in the official Adobe feedback forum: Lightroom: # doesn't increment slider value (German) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a bug, it will focus all the feedback in one place, and you'll be sure to receive notifications when someone discovers a workaround or the bug's status changes.

Likes

Translate

Translate
Adobe Employee ,
Dec 12, 2017 Dec 12, 2017

Copy link to clipboard

Copied

Hi Marcusd,

Could you please share the screenshot of the error?

Also, please try resetting the preferences of Lightroom & let us know if it helps: How to set Lightroom Classic CC preferences

Regards,

Sahil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2017 Dec 12, 2017

Copy link to clipboard

Copied

Hello Sahil,

thanks for your answer!

I get no error message - when I click f.e. on the Sharpen Details Button - I see the message: "Modify Sharpen with Button #/-" (in german). But when I click on the Button "#" nothing happen  (to increase) - the Button "-" works fine (to reduce)!

How can I save the settings of my LR before I make reset? And my presets?

kind regards

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

I have the same problem.

With Italian keyboard is ' and - for increase or decrease in developer module, now works only the - key.

The ' key now is switched with the = in the numeric keyboard.

In View module the = key should increase the dimension of thumbnails but now work with ' key!!

So I think the ' and the = key now are switched for error. I my MacBook I don't have the numeric keyboard so I can't use this shortcut key no more!

Federico

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 13, 2017 Dec 13, 2017

Copy link to clipboard

Copied

Hi All, sorry for the trouble, our team is aware of the issue and is currently exploring solutions to the issue, please stay tuned for any updates regarding this.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 14, 2017 Dec 14, 2017

Copy link to clipboard

Copied

Marcus and Federico,

Please add details of your issue to this bug report in the official Adobe feedback forum: Lightroom: # doesn't increment slider value (German) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a bug, it will focus all the feedback in one place, and you'll be sure to receive notifications when someone discovers a workaround or the bug's status changes.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2017 Dec 18, 2017

Copy link to clipboard

Copied

? Why should I do this ? - its added to a LR Forum - here!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 18, 2017 Dec 18, 2017

Copy link to clipboard

Copied

LATEST

Why should I do this ? - its added to a LR Forum - here!

Do it if you want to have greater impact on Adobe, making it a little more likely Adobe will prioritize a bug fix, focusing all the feedback in one place, and ensuring you'll receive notifications when someone discovers a workaround or the bug's status changes.  If you don't care about any of that, then of course there's no reason to do it.

For better or worse, Adobe has two forums.  This forum is primarily a user-to-user forum with some participation by Adobe first-line technical support; product developers do not monitor or participate in this forum.  The official Adobe feedback forum is where Adobe wants all feature requests and bug reports posted: Which forum should I post to? (Feedback vs Forums) .  Product developers actively monitor that forum and sometimes reply.  That forum provides the ability for users to add their me-too votes, which along with constructive, detailed posts helps Adobe gauge the impact of a bug or feature request.  Moderators try to keep topics focused and merged in that forum (in contrast to this forum, in which there can be many threads on a single topic).

This isn't my design and I'm not justifying, just explaining the reality of the situation as it's stood for many years.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines