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When I update to the latest lightroom cc 2015.8 and I close my catalog. I got this message.
There is no problem when I use previous version with the same folder location.
Is there anyone who can help?
Thanks,
William
Our engineers are looking into this, looks like a double byte character issue in Lrcat file name.
For a workaround, could you please try the following
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Check the destination folder and make sure that it has both read and write permission.
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The permissions are o.k.
I think it is a bug of the new version cc2015.8. Before I never had this error.
Did anything change concerning catalog backups or the veryfication of the backup destination in this new version?
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Hi Stephan,
Do you have double bytes character in your destination folder? If yes, could you try some folder path which does not have the same?
Thanks!
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Am 10.12.2016 um 19:26 schrieb ChKumar:
>
Unable to back up the catalog in lightroom cc 2015.8
created by ChKumar <https://forums.adobe.com/people/ChKumar> in
/Photoshop Lightroom/ - View the full discussion
<https://forums.adobe.com/message/9193652#9193652>
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I have a slightly different problem with the new backup routine; it often gets to the end of optimizing the catalog, then goes into Not responding, and then recovers and optimizes the previews catalog.
So I'm using the config.lua to bring back the old routine. That works fine. Reminds me of the old adage "If it ain't broke, don't fix it"!!
Bob Frost
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Hi,
I have the same problem since the upgrade to cc 2015.8.
Thanks!
Claire
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I have the same problem after updating too 6.8 today
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Hello,
I also have the same problem after upgrading to LR 2015.8.
Permissions and sizes of program, working and backup directories are OK. Trying to backup to single byte character folder (e.g. D:\temp) does not solve the problem.
Thanks!
Jacques
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It is a total nightmare after the upgrade, totally inconsistent behaviour after the upgrade to LR 2015.8.
My C: drive contains only apps, NO DATA - used space 132GB , free 333GB.
Images are stored on 2 x 1TB internal SATA drives , each around 460GB used and 480GB free space.
Main Catalogs stored on D: internal drive.
Catalog backups done to external drive after each edit session.
Running Win 10 64-bit
I did various tests and cannot find a conclusive answer, totally erratic, below is tests I did on some catalogs. I've used catalogs with varying sizes, no of images etc. to see if it was related, however no joy.....
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Have created New Catalog, imported and added all from the old catalog. Same problem when trying BackUp.
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Hi,
I have the same problem since the upgrade to cc 2015.8.
Thanks!
Lanfom
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Same problem on my 2! installations.
I am running Lightroom on Windows 10 on a desktop and on Surface 3 pro. I sync the catalog and Fotos on OneDrive Pro.
After updating the desktop to the latest version 2015.8 the problem occured only on my desktop pc.
I still could run the back on Surface with the previous version. After updating the Surrface had the same issue.
Changing the backup location did not help!
Hope Adobe will fix the issue soon!
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Our engineers are looking into this, looks like a double byte character issue in Lrcat file name.
For a workaround, could you please try the following
Thanks,
Chandan
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Thank you!
I'm not sure, if I dare to try what you succeed. Do you mean that I copy the
config.lua file from the link in your message? And whwre exactly I should
copy it? The path to the presets folder in my Pc is: C:/
users/viljo/AppData/
Roaming/Adobe/Lightroom/Preferencies.
2016-12-12 6:12 GMT+02:00 ChKumar <forums_noreply@adobe.com>:
Unable to back up the catalog in lightroom cc 2015.8 created by ChKumar
<https://forums.adobe.com/people/ChKumar> in Photoshop Lightroom - View
the full discussion <https://forums.adobe.com/message/9195830#9195830>
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Yes, please download the config.lua file from the link and replace/add it directly under
C:/users/viljo/AppData/Roaming/Adobe/Lightroom/
Thanks,
Chandan
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Thank you again! Now it works. So, when the bugfix comes I can just delete
the config.lua file.
2016-12-12 7:27 GMT+02:00 ChKumar <forums_noreply@adobe.com>:
Unable to back up the catalog in lightroom cc 2015.8 created by ChKumar
<https://forums.adobe.com/people/ChKumar> in Photoshop Lightroom - View
the full discussion <https://forums.adobe.com/message/9195834#9195834>
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Yes. Please delete this file once you update LR with the fix. We are on it!
Thanks,
Chandan
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Thanks, the fix also works in my environment!
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I backup LR yesterday and today the LR hang when I use the Sync Settings button in grid libery. Windows user
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Now that I deleted the config.lua file Sync settings Works fine again.
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Thanks, It's working.
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Same probem - the fix worked.
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The fix worked for me with the caveat that the right folder for config.lua is different when "Store Presets with Catalog" is on. The right folder on Windows is always in your user profile e.g. C:\Users\USER\AppData\Roaming\Adobe\Lightroom rather than the one that opens as instructed above.
Thank you ChKumar for the interim fix!! Worked fine!
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Thank you so much!!