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Unable to export

Contributor ,
May 29, 2021 May 29, 2021

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I am useing Lightroom CCI on Windows10. I am getting the following error message. When trying to export a tif file from Lightroom to my local hard disk as a I am getting "Unable to export. Source file(s) are offline or missing." The files are located on my hard disk and show in Lightroom. How do I fix this?

Jim

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How to, Problem or error, Windows

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correct answers 2 Correct answers

Contributor , May 29, 2021 May 29, 2021
Thanks Todd,This link works. Trying this now.Jim

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LEGEND , May 29, 2021 May 29, 2021
Search in your Lightroom Classic catalog for this photo (probably has the same file name, you may have accidentally imported it twice)

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LEGEND ,
May 29, 2021 May 29, 2021

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Either the disk is offline, or Lightroom Classic cannot find the file. If the latter, you have to find the file in your operating system and then tell Lightroom Classic where it is, following these instructions: http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm

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Contributor ,
May 29, 2021 May 29, 2021

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Thank DJ but I cannot access the Link. The disk is not offline and I can edit the file in Lightroom. Malwarebytes blocks the linke "Website blocked due to a Trojan". Do you have another location that has the instructions.

Jim

 

 

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LEGEND ,
May 29, 2021 May 29, 2021

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I have used that link for ages, with no problems. But you can certainly search for how to fix missing files in Lightroom Classic.

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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Contributor ,
May 29, 2021 May 29, 2021

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Thanks Todd,

This link works. Trying this now.

Jim

 

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Contributor ,
May 29, 2021 May 29, 2021

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I am now getting the message that the file is associated with another file in the catalog. How do I find the conflict?

Jime

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LEGEND ,
May 29, 2021 May 29, 2021

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Search in your Lightroom Classic catalog for this photo (probably has the same file name, you may have accidentally imported it twice)

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Community Beginner ,
May 29, 2021 May 29, 2021

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I've seen this symptom. What seems to be happening is that the image file gets deleted on certain operations. Subsequent attempts to use the image for other operations then fail with the image file no longer available. (Could be something else for you of course, but this is what I've been observing on my end over the past week and a half.) This is a serious problem. I plan to post a separate message reporting the issue.

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