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Video playback performance in Lightroom Classic is choppy, stuttering, skipping, fails to playback

Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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Video playback performance in Lightroom Classic CC is generally bad and usually degrades after attempting to playback a few videos. Playback is typically choppy, even with relatively lightweight HD files, and especially with UHD or 4K+ content. The video will often stutter when playing, sometimes skipping large sections of video, or playing at a low frame rate and other times completely failing to playback the visuals all while the audio finishes playing. Video in Lightroom Classic usually also appears very low quality when attemting to playback, usually playing at lower resolution with lots of jaggies / aliasing. 

 

Lightroom Classic has advertised a lot of useful video tools (see: https://helpx.adobe.com/lightroom-classic/help/video-lightroom.html) that are nearly impossible to use properly due to its inability to playback video properly.

 

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Adobe Employee ,
Dec 11, 2019 Dec 11, 2019

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Hi there,

Welcome to the Adobe Community!

 

The video playback depends on the configuration of the system, could you please share the specifications of your computer?

Also, you may try optimizing the performance of Lightroom and see if it improves the video playback: https://helpx.adobe.com/in/lightroom-classic/kb/optimize-performance-lightroom.html

 

Please make sure that no other apps are running in the background.

Regards,
Sahil

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LEGEND ,
Dec 11, 2019 Dec 11, 2019

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Video has always been LR's stepchild, missing basic features and often performing poorly, with too many reports from users over the years of problematic playback and other bugs. While I use LR to catalog my videos, I gave up long ago trying to ensure smooth playback.  Instead, I open the video in an external player (e.g. QuickTime on Mac).  You can do that by right-clicking the thumbnail in Library and doing Show In Finder/Explorer, and then double-clicking the file in Finder/Explorer.  You can make that more convenient by using the Open Directly plugin or the Open command of the Any File plugin to open the video in an external program, assigning a keyboard shortcut to the menu command.

 

[Use the reply button under the first post to ensure replies sort properly.]

 

 

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Community Beginner ,
Jul 17, 2020 Jul 17, 2020

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Same issue here, it's dissapointing to have to open up every 4k video in finder, then open with VLC/Quicktime because LR is incapable of playing 4k video in the library, even on a powerful, fully-specced 15 inch Macbook Pro.  Adobe, get some of your folks from the Primier team to help out and fix this!

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Adobe Community Professional ,
Jul 17, 2020 Jul 17, 2020

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As far as I am aware the only functions you can utilize with Video files is import and do simple management of the files.

If you wish to do simple play back its better to use the app available on you computer for this, if you wish to do specialized editing then you need an application for that purpose.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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Community Beginner ,
Jul 17, 2020 Jul 17, 2020

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All I want to do is play a video file, nothing fancy.  If I click "play" I just hear audio and the video doesn't move.  If you can't playback a video, you shouldn't allow the user to import them.  I'm not trying to do any edits, I just want to simply play the videos.  I don't know what "the time available on your computer" means.  I'm not trying to do specialized editing, I use Final Cut Pro X for that already. 

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New Here ,
Aug 04, 2020 Aug 04, 2020

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You are supposed to be able to play videos in the Slideshow Module, so using an external app does not solve the problem. Adobe needs to fix this.

 

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New Here ,
Jan 19, 2021 Jan 19, 2021

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Exact same problem here more than a year later...

I have a late 2017 iMac maxed out with 32gb of ram and 8gb of gpu which LR says it can benefit from. My macOS is Big Sur and i have the latest version of LR classic. My video files are 4K clips at 30fps H.264 from a Dji Mavic air. 
They import well but then everything from playback to smooth editing is unusable. Simple playback is choppy, freezes, jumps and seems to clog up the cpu with the "dynamiclinkmediaserver" process. 
The playback head is a pain to move around and finalizing a short movie in slideshow is impossible (playback hangs at second clip most of the time). 
An Adobe tech controlled my computer remotely to perform some checks and tests : reinstall old LR, disable gpu accel, start fresh catalog, increase permissions... without any success.

 

Still hoping Adobe will get this eventually fixed so we can at least build a basic movie from our footage

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LEGEND ,
Jan 19, 2021 Jan 19, 2021

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Many have reported video playback problems since LR first implemented video in LR 4.  It's pretty clear that Adobe doesn't care about it. See the workarounds I posted above:

https://community.adobe.com/t5/lightroom-classic/video-playback-performance-in-lightroom-classic-is-...

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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+1 here. This is a silly issue, Adobe. Repeatable bad UX across multiple spec'd out comps -- butter smooth playback in any other app/browser/etc.

 

You can do it! We believe in you!

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