• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

P: Lightroom UI suddenly got way slower with this latest update

Explorer ,
Aug 20, 2024 Aug 20, 2024

Copy link to clipboard

Copied

I'm a wedding photographer who uses LR CC for culling extensively and this latest update did something to screw up the UI making culling unbearable.

 

1. Swiping between photos used to be snappy and quick, now it's almost as if it's holding the image during the entire swipe, which is making swipes much slower. 

 

2. Swiping up/down for flagging used to be much more sensitive, and now the action has to be very exaggerated to register a flagging action. 

 

3. Swiping up/down for flagging is often getting misinterpreted as a swipe to the left or right. This wasn't an issue before and now suddenly is. 

 

Video of what I'm talking about: 

 

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

Bug Fixed
TOPICS
iPadOS

Views

645

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Aug 22, 2024 Aug 22, 2024

Thank you @hellobrandonscott for reaching out, and thanks also Sameer!

I pinged the engineers to ask if any recent work in this area has happened.  They will take a look, so I am converted this thread back to a bug with status set to Acknowledged while the team investigates.

Status Acknowledged

Votes

Translate

Translate
Adobe Employee , Oct 14, 2024 Oct 14, 2024

Greetings all,

 

Adobe Lightroom Mobile product updates are released.  The October (Max) updates contain a fix for this issue. 

Updates will be available via the Apple App Store, Google Play Store, and the Galaxy App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for being so patient.

Status Fixed

Votes

Translate

Translate
10 Comments
Adobe Employee ,
Aug 21, 2024 Aug 21, 2024

Copy link to clipboard

Copied

Hey, @Welcome to the Lightroom Community. I'll help you figure this out.

 

What exact version of iPadOS & the variant of iPad are you working on? Does this happen with

 

Log on to Lightroom Web (https://adobe.ly/3TKo7Fl) and check for all the images that have synced and uploaded to the cloud. Once everything is backed up to the cloud, uninstall Lightroom, install it again from the Appstore, and check how it goes.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 21, 2024 Aug 21, 2024

Copy link to clipboard

Copied

@Sameer K iPadOS 17.5.1 and the model number is MVV93LL/A.

 

Also FWIW, it also does this odd thing where the black bars on the sides of a portrait-oriented photo go from a 95% gray to black after swiping and the photo settles into place. Not sure if this is an indicator of something else but just bringing your attention to it since it didn't happen before. You can see it around 0:29 in the clip above. 

 

Following up - I uninstalled and reinstalled and there's no change in behavior.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 22, 2024 Aug 22, 2024

Copy link to clipboard

Copied

Thank you @hellobrandonscott for reaching out, and thanks also Sameer!

I pinged the engineers to ask if any recent work in this area has happened.  They will take a look, so I am converted this thread back to a bug with status set to Acknowledged while the team investigates.

Status Acknowledged

Votes

Translate

Translate

Report

Report
Explorer ,
Aug 27, 2024 Aug 27, 2024

Copy link to clipboard

Copied

@Charlie.D Just checking to see if it's possible to revert to an older version in the meantime?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 27, 2024 Aug 27, 2024

Copy link to clipboard

Copied

@hellobrandonscott 

 

I don't think Apple makes app downgrades possible.  I will follow up when I have any updates on your reported issue being fixed.

Votes

Translate

Translate

Report

Report
Explorer ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

@Charlie.D @Sameer K any progress updates? It's really slowing things down in arguably the busiest editing season. Thanks fellas!

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

@hellobrandonscott 

I see a fix is confirmed and on track to ship in an upcoming release some time in October.  Unfortunately, this couldn't be made available sooner.

Votes

Translate

Translate

Report

Report
Explorer ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

@Charlie.D Awesome! Can I ask what happened that made it this way? Just curious. Also rough ETA? Like months or weeks?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

Greetings all,

 

Adobe Lightroom Mobile product updates are released.  The October (Max) updates contain a fix for this issue. 

Updates will be available via the Apple App Store, Google Play Store, and the Galaxy App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Status Fixed

Votes

Translate

Translate

Report

Report
Explorer ,
Oct 14, 2024 Oct 14, 2024

Copy link to clipboard

Copied

LATEST

Ah! Fixed! Works great again, thanks all!

Votes

Translate

Translate

Report

Report