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Can’t Import Presets

New Here ,
Mar 10, 2020 Mar 10, 2020

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I have been trying to import new presets for my photography business into Lightroom Classic. I have watched video upon video and it will not work. I have never had this problem before and getting extremely irritated because nothing will work. 

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Adobe Community Professional ,
Mar 10, 2020 Mar 10, 2020

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Are they purchased or downloaded as .xmp or .lrtemplate files?

Are they Develop presets?

Are they Brush Presets?

Are they Profile xmp files?

Are they in a .ZIP file?

Where are you storing the downloaded files?

And how are you Importing the presets?

After trying to Import- Are you looking in 'User Presets' panel for the imported presets?

Are you checking for Preset names that may differ from the supplied files? (They may differ!)

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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