Cancelling lightroom subscription is impossible?

[Heidi29677980zkd9]

Been using lightroom for a couple of years now and i dont need it anymore. Have been trying to cancel the subscription, but it always shows me the page / text " problem about your requiry". I live in finland and text is in finnish too. i tried to look for help but the only link i found was th link i used originally to find a way to cancel the subscription.

So i'd like to say tis kinda sucks big time - i need to cancel so all help is higly appreciated.

TIA

Heidi

[Victoria Bampton LR Queen]

How did you buy the subscription in the first place? On Adobe's website? Or in the Mac App Store?

[Heidi29677980zkd9]

Hi Victoria,

I don't remember, it was years ago. But probably from Adobe's website.

Heidi

[Victoria Bampton LR Queen]

If you purchased from Adobe, you should be able to cancel from here: https://account.adobe.com/. There's more information here: https://helpx.adobe.com/uk/manage-account/using/cancel-subscription.html