Create preset isn’t working

New Here ,
Jun 19, 2020 Jun 19, 2020

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Just purchased some presets and they are transferring them over to light room and it isn't allowing me to press on the create preset Button to then create the preset and transfer over to the preset files can anyone help me into activating the create preset button

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Presets or profiles, Problem or error

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Adobe Employee ,
Jun 19, 2020 Jun 19, 2020

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Could you try to force quit the Lr app and restart again. Let me know if that helps. In addition could you give us some info about the preset provider from where you have purchased the preset. Thanks for you help. --Guido/ Lr Mobile QE

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Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

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We have just released a Lr 5.3.1 update. Please give it a try and let us know if it helped. - Guido/ Lr Mobile QE

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Lr.png

Me too, what's wrong?

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Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

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Please try our 5.3.1 update and let us know if that helps. - Guido/ Lr Mobile QE

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New Here ,
Jun 22, 2020 Jun 22, 2020

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Ok, thank you.

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