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Exporting time in Lightroom mobile - Samsung Note 9

New Here ,
Jan 31, 2020 Jan 31, 2020

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Hi, my phone (Samsung note 9) can't export photos from Lightroom Mobile. I wait 10 minutes and the app still say "exporting".

 

Is it a WiFi problem or What can i do?

Days ago the app exports photos properly, i dont know what just happened :c

 

{Thread renamed by moderator}

TOPICS
FAQ, How to, Import and share, Problem or error

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Adobe Employee ,
Jan 31, 2020 Jan 31, 2020

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Hi there,

That does not sound good, have you recetnly updated the mobile's OS?
Are you using the latest version of Lightroom?
Also, what image format are you exporting?

Regards,
Sahil

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New Here ,
Feb 01, 2020 Feb 01, 2020

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Hi There, 

Thanks for the help.  My OS is the latest (android 10), my Samsung note 9 is new (1 month) and i am using the latest LR version.  I export in jpg with max quality posible. 

 

Im considering that is mi internet conection. Days ago the exporting process was right, now i do not know what happened. 

 

In my iPad works fine.

This screenshoot is what i see for 10 minutes to infinite minutes jajaScreenshot_20200201-165134_Lightroom.jpg

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