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I purchased LR6 back in 2016, support told me recently I could download it again and use this old product. But going on my account it says it is not available for download. To me this is unfair to customers who purchased a product outright and cannot use it. Where can I download the dmg so that I can use the product I bought?
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Lightroom 6 is no longer sold nor supported in any way by Adobe. However, you may try downloading it from this website.
https://prodesigntools.com/adobe-lightroom-6-cc-direct-download-links.html
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How do I install it from here?
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@JP Hess didn't mean "here", i.e. this forum web-site. He meant the ProDesignTools web-site that he provided the link to.