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Lightroom 'Add Photos...' grayed out and unable to press the plus on the top left

New Here ,
Apr 06, 2020 Apr 06, 2020

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I am unable to add photos from the File menu nor am I able to press the plus on the left to import photos. I have tried reinstalling Lightroom, resetting preferences, signing out of creative cloud and signing back in, all to no avail. Any help would be greatly appreciated.

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Import and share, Problem or error

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Adobe Community Professional ,
Apr 07, 2020 Apr 07, 2020

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Does Jon's answer on this thread apply to you also Ryan?

 

https://community.adobe.com/t5/lightroom/add-photos-grayed-out/td-p/10427539?page=1#M16642

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