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LR6 not reading raw files after reinstall

New Here ,
Jul 17, 2020 Jul 17, 2020

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Hi. I installed Lightroom 6.3 on a new laptop and it will not read raw files from my Nikon D500. When I had the same software installed on my desktop it read them fine. I looked for updates but it is telling me I have the latest version. Thanks.

Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64

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Download and install, Import and share, Problem or error

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Adobe Community Professional ,
Jul 17, 2020 Jul 17, 2020

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You must have had a later update installed because that camera requires at least Lightroom 6.5. Here is a link where you can download Lightroom 6.14, the last and final update for Lightroom 6.

https://prodesigntools.com/adobe-cc-2015-updates-links-windows.html#lightroom 

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New Here ,
Jul 25, 2020 Jul 25, 2020

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Many thanks Jim. This fixed my problem.

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