LR6 not reading raw files after reinstall

[DenzilP]

Hi. I installed Lightroom 6.3 on a new laptop and it will not read raw files from my Nikon D500. When I had the same software installed on my desktop it read them fine. I looked for updates but it is telling me I have the latest version. Thanks.

Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64

[JP Hess]

You must have had a later update installed because that camera requires at least Lightroom 6.5. Here is a link where you can download Lightroom 6.14, the last and final update for Lightroom 6.

https://prodesigntools.com/adobe-cc-2015-updates-links-windows.html#lightroom 

[DenzilP]

Many thanks Jim. This fixed my problem.