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Adobe mixamo texture fail

New Here ,
Nov 11, 2020 Nov 11, 2020

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I tried to upload a character in adobe mixamo, I had an .obj file and all the texture files zipped and I uploaded the zipped file, but the textures wouldn't work, The character was gray and the mixamo FAQ page didn't help whatsoever. The texture files are attached.

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Character, Upload

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LEGEND ,
Nov 11, 2020 Nov 11, 2020

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gray = mixamo sees the texture image but can't work it out

white = mixamo does not see the textures

 

looking at your files = the error is in the model i.e, UV map is a mess that overlaps and will need to be fixed

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