Fresh Install of Windows + CC. Muse Crashes After Splash Screen - No Error Messages

[ackthe3rd]

I just got a brand new laptop and installed Windows 10 on it. First thing I did was install Creative Cloud and all of my Adobe apps. Everything works fine EXCEPT Muse. When I try and launch it, it shows the splash screen, briefly shows the Muse application (with the toolbar etc) and then just closes -- no warning, no errors, no nothing. I've tried EVERYTHING I've seen online and no resolution. I've tried installing with new user, I've deleted the preferences folder, I've uninstalled/re-installed everything, I ran the cleaner app. Nothing seems to resolve this and it's very very frustrating. I tried looking through the logs to see if there was some indication of what was wrong but I can't seem to find anything in there either. 

Anyone have any idea or thoughts on how to resolve this issue. I really need to be able to edit my company website and it's all through Muse. Appreciate any help!

[fotoroeder]

https://community.adobe.com/t5/muse/muse-2018-1-crashing-during-ftp-process/m-p/10486421?page=1#M469...

or

https://community.adobe.com/t5/muse/muse-cc-2018-crashes-on-startup/m-p/9627915?page=1#M33137

Maybe that helps …

[ackthe3rd]

These were the posts that I had tried everything for. Like I mentioned in my original post, none of the suggested solutions have worked so far. Hoping to get some addtional insight.

[Nancy OShea]

1. Close Muse and all other apps.

2. Reboot computer in Safe Mode.

3. Disconnect computer from the Internet.

4. Right-click on Muse desktop icon, select Run as Administrator.

Post back if you still need help.