P: Beta 25 Save Issues

[Peter31101981afzn]

Hi ( sorry German ) , Photoshop Beta 25 NOT Save JPG, the Jpg comes Later and the saved Picture have no Picture Thumbnail !  Iam Roll Back to 24.7 and all works Fine, whats your Problem ???? Thanx and greets

[katalagzi]

i cannot save my work in ps beta, its simply not working, not doing anything 

[CShubert]

Hi everybody. For those of you that are still seeing this issue after the recent update, please download this log collector tool and share with the team.  Send files to shubert@adobe.com

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

[jfeez]

When I try to Save As in PSD Beta, nothing happens. Wheel spins for a bit but no dialog window. This happens when I select "Save As" from the menu and when I use the keyboard shortcut as well. 

[CShubert]

Hi @jfeez do you have the same issue with the general release of Ps, 25.0, or just with beta?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

[WickWelsh]

I've started getting this issue with the last Beta update. (25.3). Never saw it before, now I can't save JPEG, even after saving as PSD first.

[petrar2320752]

Same here. For about 4-5 days now I have no thumbnails if Ai content credendials are attached to the psd... the exported jpg will not have a thumbnail in windows explorer. tested it with 2 psd files and it is connected to ai content credentials. 

[CShubert]

This issue has been fixed.

Thanks,

Cory - Photoshop Product Manager