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Update notification

Explorer ,
Jan 24, 2023 Jan 24, 2023

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Screen Shot 2022-12-27 at 4.21.35 pm.png

My app is up to date. How to get rid of this notification. Mac OS 12.6.2 (21G320)

AMD Radeon R9 M380 2 GB Please Help

. Please help

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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I'll help you figure this out. What exact version of Photoshop are you working on? Is this Photoshop Beta? The latest Photoshop (public/stable) build is v24.1.1 & v24.2 for Photoshop Beta via the Creative Cloud desktop app.

 

To refresh your Adobe Creative Cloud App, press Cmd+Opt+ R and download the updated version. If this does not help, press CMD + OPT + T (macOS) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.

 

Let me know how it goes.
Thanks!
Sameer K

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Thank you Sameer for the response.

Here is some more screenshots .

I tried to delete CC app. When I double click on Uninstoll Creative Cloud, the dialog box apeared " Do you want to repare it?" I clicked on Repare it. I watched progress bar for about 2 min Then I have started Ps again and warning still there.Screen Shot 2023-01-26 at 8.50.20 am.pngScreen Shot 2023-01-26 at 8.55.42 am.png

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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That is known in the Photoshop Beta - there hasnt been a new release but the timelock on the version has kicked off.

Until a new beta version is released publicly it remains.

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Thank you

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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@Zorro Gamarnik 

Your screenshot shows Prerelease. If you are on Prerelease, and don't see it in the CC app, then you need to ask in the Prerelease forum.

 

janee_0-1674693993487.png

Jane

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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Thanks Jane,
It’s too much work.
This issue should be sorted by Adobe.

 

[Personal info removed by moderator]

 

 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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The whole reason for having a beta is to find problems. So if you can make sure this is reported, it will help Adobe to know what needs a fix. 

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Explorer ,
Jan 25, 2023 Jan 25, 2023

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👍.    Btw, it's not happening on my laptop. It's only on desktop.

just a little more info for Adobe.

thanks for the response.

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Adobe Employee ,
Jan 26, 2023 Jan 26, 2023

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I've moved the post to the Photoshop Beta board for now! Thanks for bringing this up.

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