P: Convert to Video Timeline option missing - Apple M1 devices

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Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022
We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.   To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   Let us know if the update resolves the problem for those affected, and share your feedback. Thanks

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Hi There! Thanks so much for your workaround. It still hasn't worked for me...have had this issue on my new Mac since August...sigh. What to do. Though the older versions in another lab seem to be just fine...Hoping for a workaround. 

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Olá, 

 

preciso de ajuda, preciso exportar um vídeo e não consigo... apenas exportar em imagem, no photshop fica assim.

 

Captura de Tela 2021-11-10 às 01.48.32.png

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New Here ,
Nov 11, 2021 Nov 11, 2021

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I have Photoshop 2022 installed and it is up to date. However, I am missing all of my video editing and import functions. Is anyone else experieincing this issue? Does anyone know of a solution to this?

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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What a joke. I cant even open v22.0 on my new macbook m1 to work in the timeline. this sucks so bad and it'll be another year before its fixed probably. instead of rushing out new version after new version just make sure the ones you put out are doing the bare minimum

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Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

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Are you on an M1 Mac? See: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 12, 2021 Nov 12, 2021

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This is exactly my problem. Thank you for submitting this! I will contact my Admin Team to see if I can update my IOS in hopes that it will fix this issue. Thank you!

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New Here ,
Nov 12, 2021 Nov 12, 2021

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It's been a year now and no fix!!! We use this tool daily for work. We need the video timeline and the render video fixed. Don't post about how to do it with intel based or downgrade your version I already know that. Adobe needs to fix the issue

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New Here ,
Nov 14, 2021 Nov 14, 2021

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Hello, did you solve this? the same exact issue happened to me when i upgraded my system last year and still didn't get fixed. And I couldn't open video in all adobe products idk if there missing something in my laptop or is that an adobe problem

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Thanks a million - this worked for me 🙂

 

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Hello,  I have Photoshop 23.0.1 on my Macbook Pro(Apple M1 Pro) macOS Monterey 12.0.1

Impossible to open mp4 or mov . A message appear:  COULD NOT COMPLETE YOUR REQUEST BECAUSE PHOTOSHOP DOES NOT RECOGNIZE THIS TYPE OF FILE.

So how to import video inside my photoshop?

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Hi, I have the same problem.  I cannot convert to a video timeline. 

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Are you on an M1 Mac?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Yes I am. MacOs Monterey 12.0.1 Apple M1 max. Did you find any solution? 

 

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Youre amazing, thank youuuuu

 

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Hi, for M1 macs, you need to run it in Rosetta for the moment to get Video layers: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

 

I am wondering if it is shown when starting Ps on an M1 for the first time.

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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@Kamila KG via Rosetta emulation, as explained in the previously posted link:  https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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@LYF5EBE did you try running Photoshop in Rosetta mode, if you are using an M1 mac? https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

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Explorer ,
Nov 16, 2021 Nov 16, 2021

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Sadly, no one wants that - they would like to see it back in M1 native. Who wants to keep going back and forth with versions. 

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New Here ,
Nov 18, 2021 Nov 18, 2021

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Try running the Intel version on your M1. It should work. 

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New Here ,
Nov 19, 2021 Nov 19, 2021

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worked for me too!!!

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New Here ,
Nov 20, 2021 Nov 20, 2021

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Necesito trabajar con  enimaciones y no me aparece la opcion de linea de tiempo de video. Ayudaa

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New Here ,
Nov 20, 2021 Nov 20, 2021

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I'm one of those designers who made .mov archives with stop motion and edited videos in Photoshop, and I'm curious what the next step is now that Adobe won't let us open videos in Photoshop anymore, we'll them provide us with guides and solutions on the subject ? maybe it's something that Photoshop will fix in the next update or we just have to find my own solutions on it?

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Adobe Community Professional ,
Nov 20, 2021 Nov 20, 2021

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If you are using an Apple Silicon Mac, looks like the video support code is not yet available for Apple Silicon according to the Adobe help article Photoshop for Apple Silicon.

 

If the above is the cause, you can still use the video features if you restart Photoshop in the Rosetta translation environment, which will run the Intel version of Photoshop.  There are two ways to do that, so pick one:

  • In the Creative Cloud app under All Apps, click the ellipsis menu (…) for Photoshop and choose Open (Intel). 
  • In the macOS Finder, select the Photoshop application icon, choose File > Get Info, enable Open in Rosetta, and start Photoshop. If you use this method, it will always open in Rosetta until you switch it back. 

 

At some point Adobe might get that video support ported to Apple Silicon; when that happens we probably won’t have to do this switch any more.

 

Creative-Cloud-open-Photoshop-Apple-Silicon-as-Intel.jpg

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New Here ,
Nov 20, 2021 Nov 20, 2021

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Thanks for the update Conrad. I tried both options with no success. What i'm doing wrong? There is some plugin for Photoshop that can help?Screen Shot 2021-11-21 at 1.05.05 AM.pngScreen Shot 2021-11-21 at 1.02.58 AM.png

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New Here ,
Nov 21, 2021 Nov 21, 2021

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 I'd really love an update on this issue. There might not be a stated timeline for bringing all features to Apple Silicon, but there is a very real timeline for when I get fed up and cancel my subscription. Support my device with all features like a premium professional software should, this is such a joke. Apple Silicon isn't going away. Fix your broken software.

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