I have the latest iteration of PS 23.0.1 update. It still continues to instantly go into reboot mode when I click on the selection tool. I went in and changed the preferences un-clicking the Open CL. Nothing is checked in that box. Restarted PS and it rebooted instantly again. So I unchecked the graphics card and restarted PS, selected the Object tool and instantly went into reboot mode again. Since the software reboots it doesn't kick a crash report. I tried clicking on all of the PS icons and nothing would let me in as per your directions. So I loaded the script into the DOS cmd window and selected yes. What is next? It is like the script you wrote to execute this tool is designed to put my computer into "reboot" mode.
@alfadoctor A system crash/restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation. I'd suspect a graphics card/driver.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Senior Product Manager - Customer Advocacy - Digital Imaging
Accented Edges 23.0 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 23.0 - from the file “Filter Gallery.8bf” Average 23.0 - from the file “Average.8bf” Bas Relief 23.0 - from the file “Filter Gallery.8bf” BMP 23.0 - from the file “Standard MultiPlugin.8bf” Camera Raw 14.0.1 - from the file “Camera Raw.8bi” Camera Raw Filter 14.0.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf” Charcoal 23.0 - from the file “Filter Gallery.8bf” Chrome 23.0 - from the file “Filter Gallery.8bf” Cineon 23.0 - from the file “Cineon.8bi” Clarity 10.0 - from the file “tlclarity2ps_x64.8bf” Clouds 23.0 - from the file “Clouds.8bf” Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf” Colored Pencil 23.0 - from the file “Filter Gallery.8bf” Conté Crayon 23.0 - from the file “Filter Gallery.8bf” Craquelure 23.0 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf” Crosshatch 23.0 - from the file “Filter Gallery.8bf” Crystallize 23.0 - from the file “Standard MultiPlugin.8bf” Cutout 23.0 - from the file “Filter Gallery.8bf” Dark Strokes 23.0 - from the file “Filter Gallery.8bf” De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf” Detail 10.0 - from the file “tltopazdetailps_x64.8bf” Dicom 23.0 - from the file “Dicom.8bi” Difference Clouds 23.0 - from the file “Clouds.8bf” Diffuse Glow 23.0 - from the file “Filter Gallery.8bf” Displace 23.0 - from the file “Standard MultiPlugin.8bf” Dry Brush 23.0 - from the file “Filter Gallery.8bf” Entropy 23.0 - from the file “statistics.8ba” Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be” Extrude 23.0 - from the file “Standard MultiPlugin.8bf” FastCore Routines 23.0 - from the file “FastCore.8bx” Fibers 23.0 - from the file “Standard MultiPlugin.8bf” Film Grain 23.0 - from the file “Filter Gallery.8bf” Filter Gallery 23.0 - from the file “Filter Gallery.8bf” Fresco 23.0 - from the file “Filter Gallery.8bf” Glass 23.0 - from the file “Filter Gallery.8bf” Glow 10.0 - from the file “tltopazglowps_x64.8bf” Glowing Edges 23.0 - from the file “Filter Gallery.8bf” Grain 23.0 - from the file “Filter Gallery.8bf” Graphic Pen 23.0 - from the file “Filter Gallery.8bf” Halftone Pattern 23.0 - from the file “Filter Gallery.8bf” Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx” HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf” Hidden NO VERSION - from the file “TopazRemaskAutomation.8li” HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf” IFF Format 23.0 - from the file “Standard MultiPlugin.8bf” IGES 23.0 - from the file “U3D.8bi” Imagenomic Plug-in Console 1.7.0.0 - from the file “ImagenomicPluginConsole64.8li” Impression 10.0 - from the file “tsimpressionps_x64.8bf” Ink Outlines 23.0 - from the file “Filter Gallery.8bf” JPEG 2000 23.0 - from the file “JPEG2000.8bi” Kurtosis 23.0 - from the file “statistics.8ba” Lens Blur 23.0 - from the file “Lens Blur.8bf” Lens Correction 23.0 - from the file “Lens Correction.8bf” Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf” Liquify 23.0 - from the file “Liquify.8bf” Matlab Operation 23.0 - from the file “ChannelPort.8bf” Maximum 23.0 - from the file “statistics.8ba” Mean 23.0 - from the file “statistics.8ba” Measurement Core 23.0 - from the file “MeasurementCore.8me” Median 23.0 - from the file “statistics.8ba” Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf” Minimum 23.0 - from the file “statistics.8ba” MMXCore Routines 23.0 - from the file “MMXCore.8bx” Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf” Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx” Neon Glow 23.0 - from the file “Filter Gallery.8bf” Note Paper 23.0 - from the file “Filter Gallery.8bf” NTSC Colors 23.0 - from the file “NTSC Colors.8bf” Ocean Ripple 23.0 - from the file “Filter Gallery.8bf” ON1 Effects Free 10 10.5.1 - from the file “PerfectEffects.8li” ON1 Effects Free 10 10.5.1 - from the file “PerfectEffects.8li” ON1 Effects Free 10 Filter 10.5.1 - from the file “PerfectEffects.8li” OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf” Paint Daubs 23.0 - from the file “Filter Gallery.8bf” Palette Knife 23.0 - from the file “Filter Gallery.8bf” Patchwork 23.0 - from the file “Filter Gallery.8bf” Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf” PCX 23.0 - from the file “PCX.8bi” Photocopy 23.0 - from the file “Filter Gallery.8bf” Picture Package Filter 23.0 - from the file “ChannelPort.8bf” Pinch 23.0 - from the file “Standard MultiPlugin.8bf” Pixar 23.0 - from the file “Pixar.8bi” Plaster 23.0 - from the file “Filter Gallery.8bf” Plastic Wrap 23.0 - from the file “Filter Gallery.8bf” Pointillize 23.0 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 23.0 - from the file “PBM.8bi” Poster Edges 23.0 - from the file “Filter Gallery.8bf” PRC 23.0 - from the file “U3D.8bi” Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf” Radiance 23.0 - from the file “Radiance.8bi” Range 23.0 - from the file “statistics.8ba” Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be” Reticulation 23.0 - from the file “Filter Gallery.8bf” Ripple 23.0 - from the file “Standard MultiPlugin.8bf” Rough Pastels 23.0 - from the file “Filter Gallery.8bf” Save for Web 23.0 - from the file “Save for Web.8be” ScriptingSupport 23.0 - from the file “ScriptingSupport.8li” Shake Reduction 23.0 - from the file “Shake Reduction.8bf” Shear 23.0 - from the file “Standard MultiPlugin.8bf” Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf” Skewness 23.0 - from the file “statistics.8ba” Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf” Smudge Stick 23.0 - from the file “Filter Gallery.8bf” Solarize 23.0 - from the file “Solarize.8bf” Spaces 23.0 - from the file “Spaces.8li” Spatter 23.0 - from the file “Filter Gallery.8bf” Spherize 23.0 - from the file “Standard MultiPlugin.8bf” Sponge 23.0 - from the file “Filter Gallery.8bf” Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf” Stained Glass 23.0 - from the file “Filter Gallery.8bf” Stamp 23.0 - from the file “Filter Gallery.8bf” Standard Deviation 23.0 - from the file “statistics.8ba” Sumi-e 23.0 - from the file “Filter Gallery.8bf” Summation 23.0 - from the file “statistics.8ba” Targa 23.0 - from the file “Standard MultiPlugin.8bf” Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf” Texturizer 23.0 - from the file “Filter Gallery.8bf” Tiles 23.0 - from the file “Standard MultiPlugin.8bf” Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf” Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf” Topaz Clarity 10.0 - from the file “tlclarityps_x64.8bf” Topaz Clean 3 10.0 - from the file “tlclean3ps_x64.8bf” Topaz DeJpeg 4 10.0 - from the file “tldejpeg4ps_x64.8bf” Topaz DeNoise 6 10.0 - from the file “tldenoise6ps_x64.8bf” Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf” Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf” Topaz Glow 2 10.0 - from the file “tlglow2ps_x64.8bf” Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf” Topaz InFocus 10.0 - from the file “tlinfocusps_x64.8bf” Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf” Topaz Mask AI 10.0 - from the file “tltopazmaskaips_x64.8bf” Topaz photoFXlab 10.0 - from the file “tlphotoFXlabps_x64.8bf” Topaz ReMask 5 10.0 - from the file “tlremask5ps_x64.8bf” Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf” Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf” Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64.8bf” Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf” Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf” Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf” Torn Edges 23.0 - from the file “Filter Gallery.8bf” Twirl 23.0 - from the file “Standard MultiPlugin.8bf” U3D 23.0 - from the file “U3D.8bi” Underpainting 23.0 - from the file “Filter Gallery.8bf” Vanishing Point 23.0 - from the file “VanishingPoint.8bf” Variance 23.0 - from the file “statistics.8ba” Water Paper 23.0 - from the file “Filter Gallery.8bf” Watercolor 23.0 - from the file “Filter Gallery.8bf” Wave 23.0 - from the file “Standard MultiPlugin.8bf” WIA Support 23.0 - from the file “WIASupport.8li” Wind 23.0 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 23.0 - from the file “WBMP.8bi” ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins:
Embed Watermark 4.2.20.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\Digimarc\DigiSign.8bf” Read Watermark 4.2.20.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\Digimarc\DigiRead.8bf”
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 5.0.0.120 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.0.0\" CDO: 1.102.0 CmdN: 1.9.3 CDP: 1.127.0 Projects: 1.0.46 Discover Panel (Loaded) 1.11.0.33 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"
ccx-timeline (Loaded) 2.6.41.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"
CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"
CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"
CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\" CAPTURE: 1.2.18 STOCK: 2.0.30 Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"
Photoshop UXP Export-As (Prepared) 5.5.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"
Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"
Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"
Plugins Panel (Prepared) 1.3.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"
IC popup message (Loaded) 1.0.0.0
Neural Filters (Registered) 1.9.21.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html” Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8” ON1 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4” TKActions 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\TKActionsv3\index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html” TKActionsMini 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\TKActions.v3m\index.html” Easy Panel 0.9.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Easy Panel - Manual Install\index.html” Easy Panel 2 2.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\EasyPanel2\index.html” TK Basic V6 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.tk.basicvsix\index.html” Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”
Not seeing a smoking gun with an way out of date driver or card, but I am seeing a bunch of 3rd party plug-ins. Does it make any difference if you start Photoshop with the Shift key held down and click Yes to prevent 3rd party plug-ins from loading?
Senior Product Manager - Customer Advocacy - Digital Imaging
First off, I want to apologize for sucking up so much space with the system report. I didn't realize when I copied it that it was so HUGE!
I held the shift key down and launched PS with out the 3rd parties. I opened an image, hit the object select tool, nothing happened right away...then the computer shut down and went into reboot mode.
Sadly I am the same. When I saw version 23.0.2 today with bug fixes etc I have downloaded that new software and again as soon as I select the selection tool my computer does a reboot. I had also tried without success on version 23.0.1 with same behavior. No crash report as just go into a reboot. I will attach my computer setup as you have done. I keep seeing a general response about such behaviour being due to a faulty driver or video card which is annoying. I am using the latest NVidia Studio driver and PS 23.0.x is the only program that causes this. I have no issues with Lightroom and PS version 22.5.3 is totally stable. I also run all the Topaz software and again no issues so I doubt the fault lies with the driver or video card - much more likely to be some poor code in this verion of PS. I will send my setup file obtained by photoshop for your reference. (By the way 23.0.2 works perfectly on my Mac - just not on my main PC)
Just ignore the new 23 version, nothing most of us needs in that version. Use 22.01 vesion works fine as I to jugled versions until this one worked. I recommend updating to 23 when 24 is out. Thats how I'll do it from now on. Like a new car version, skip the first few years since most new car models have issues that are wokred out after.
Well...the latest iteration/irritation of PS 23.02 hasn't solved the problem of the select object tool. It went into immediate reboot mode, just as soon as I pushed the tool icon. No crash report as it is a reboot. I think I will delete this version and revert back to the earlier version that is a lot more stable. This has to be a software issue in the coding to cause it to immediately reboot.
greetings! photoshop 23.0.2. I select a group of objects with the "select object" tool (like a magic wand), cut it out, paste it on another layer... and when you try to do something, photoshop crashes without errors. the same thing happens when I first cut out an object, and then I try to save it
Since last month everytime I try to use an object selection tool my computer just shuts down (it then turns on after I press any button, but it basically just restarts because every programm that was open is closed now and therefore the PS progress is gone too). I already installed older versions and disabled my GPU, but nothing seems to fix this. I'm not able to submit a crash report because PS itself is not crashing. Did someone else got a similar problem and knows how to fix this?
A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation.
I downloaded the latest Nvidia driver and made sure game over lay was turned off. Then I downloaded the latest PS update. I opened an image, clicked on the object tool and the computer instantly went into reboot mode.
I have the PS version 22. 5.3. The object selection works.
I am done messing with version 23. I will wait for a later version and hope that someone can figure out what is wrong with the coding.
Let's try a couple of things to try and stop the crashing:
1. Go to Preferences > Performance and click on the "Advanced Settings" button. Uncheck Use OpenCL, restart Photoshop and try your steps to see if the problem persists.
2. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?
Senior Product Manager - Customer Advocacy - Digital Imaging
@scottm28807177 What exactly is "the same thing" you are seeing? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.
Senior Product Manager - Customer Advocacy - Digital Imaging
@kowbok What problem are you "still experiencing"? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.
Senior Product Manager - Customer Advocacy - Digital Imaging
My computer was just upgraded a few months ago, and is still under warranty. So tomorrow I am taking back to the computer place and have them go through this machine and see if there are any issues that I am not aware of. Since the issue is repeatable, that makes it easier to spot where the issue might be. When I get some answers I will report.