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P: Photoshop creates a gude log while working with files

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2023 Feb 23, 2023

Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

 

Thank you,

Cory

Status Fixed

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New Here ,
Feb 22, 2023 Feb 22, 2023

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@Franz-Jupp  

I see, thank you, it just kinda frustation, if u know what i mean. 
like, you want to make something, and photoshop keeps going "DING DING DING DING" until it gets your attention xD
But anyway, thanks again 🙂 

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Explorer ,
Feb 22, 2023 Feb 22, 2023

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v24.4 appeared for me today in N.America. In my case, the GUDE log file issue is now fixed. I can double-click image files and have them open Photoshop without that extra file being created. Back to how it always was (on this item at least :-))

 

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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Just to confirm, I updated to the 24.2.0 Release today and the issue is fixed for me using Windows 10 in the United States. Our long nightmare is over, lol?

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Engaged ,
Feb 22, 2023 Feb 22, 2023

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Still not seeing Photoshop's update v24.2 - even though I've 'pushed' for updates. In Australia.

Rosa

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Adobe Employee ,
Feb 23, 2023 Feb 23, 2023

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Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

 

Thank you,

Cory

Thank you,
Cory
Status Fixed

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Community Beginner ,
Feb 23, 2023 Feb 23, 2023

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Das wurde schon mehrmals verkündet, aber ich warte seit Tagen auf das Update.

48 Stunden warte ich noch ab, dann kommt die Kündigung.

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Explorer ,
Feb 23, 2023 Feb 23, 2023

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When will 24.2 become available? I'm in the USA, and only have the option
to upgrade to 24.1.1, which is broken.

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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@Hawkeye69 the updates release is rolling so they should be coming out over the course of the next few days.

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Community Beginner ,
Feb 23, 2023 Feb 23, 2023

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Fas erzählt man uns seit langerer Zeit 😡

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Explorer ,
Feb 23, 2023 Feb 23, 2023

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I'm in Norway,and even I haven't been been able to update to the latest version.

We just have wait for the release.

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Explorer ,
Feb 23, 2023 Feb 23, 2023

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Ok, update, the update is released here now, so it seems fixed now, no gude-file now. 

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Explorer ,
Feb 24, 2023 Feb 24, 2023

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Yes in the V 24.2 it is fixed

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Bei mir auch, endlich !!!

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Engaged ,
Feb 24, 2023 Feb 24, 2023

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Thank you. I have PS 24.2 now, (Queensland, Australia) and the gude log file bug is resolved for me. 

Rosa

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New Here ,
Feb 24, 2023 Feb 24, 2023

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Goodbye, gude.log. You've almost grown on me.

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Explorer ,
Feb 24, 2023 Feb 24, 2023

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Why am I not surprised an Adobe Employee reports this problem as fixed? STILL HAPPENING.

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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@scubaraven are you still seeing the issue? Have you updated to 24.2?  If you are, please let us know and share your sysinfo.

 

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Def fixed for many/most of us with PS 24.2.0   🙂

Have a nice weekend!!  /jim

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Thanks, Cory! I was one of the OPs, and v24.2 just rolled out to my PC this morning and fixed the issue. Much appreciated.

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Explorer ,
Mar 09, 2023 Mar 09, 2023

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Please help.  I don't know what Gude files is or where it came from.  Some instructions I've read on the internet as to where uncheck something do not apply to the most-recent version of Photoshop.  How do I stop these Gude files from showing up?  I don't even know what they are!  Thank you!!! Diane G.

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Engaged ,
Mar 09, 2023 Mar 09, 2023

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Hi Diane, this issue has been fixed with the release of 24.2
 
 
CoryShubert  Adobe Employee , Feb 24, 2023

Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

Thank you,

Cory

 

Rosa

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Explorer ,
Mar 10, 2023 Mar 10, 2023

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Hello and thank you. I'm in Adobe Creative Cloud everyday and update daily
as updates are noted. I did see this one today and downloaded it.
Hopefully, it will do the trick! Thank you.

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Engaged ,
Mar 10, 2023 Mar 10, 2023

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@Diane in Ohio 

 

You're welcome.

 

Rosa

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Explorer ,
Mar 11, 2023 Mar 11, 2023

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LATEST

I've noticed that my images keep disappearing out of their folders, and one I worked on last evening for about three hours is gone! I had a folder with thousands of brushes and textures, etc., broken down into about 80 categories, AND EVERY FOLDER IS NOW EMPTY. 
And now I opened Photoshop and clicked on “Open Most Recent” and except for 1 file, THE LIST OF PREVIOUS PHOTOS I WORKED ON is also gone!  I can’t even think straight I’m so upset about all this!!!!!  This started with the GUDE issue.  I have since uploaded the latest update for Photoshop.  Thank you!  Diane

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