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P: Photoshop creates a gude log while working with files

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2023 Feb 23, 2023

Thank you everyone for your patience. This issue has been fixed with the release of 24.2.

 

Thank you,

Cory

Status Fixed

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Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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Most likely, the problem is in the Adobe network connections, and not in the program code. It is quite possible that the work will return to normal even without updating the program.
So far I'm using manual search the Everything program with indexing and deleting GUDE files.

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Explorer ,
Jan 24, 2023 Jan 24, 2023

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How is this still a thing, this bug has been around for so long, in the most well known product Adobe has to offer. And still they don't care, no answer, no update, nothing since effing May 2022! At least talk to your customers if you won't or can't fix this bug!

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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I can usually see both sides to these things, but in this particular case I have to agree. This bug is a real bother to a lot of people. There are workarounds, but that may require changing workflows and we all know how easy that is.

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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PS 24.0.1 through 24.1.1 (so far)

Windows 10 Home version 10.0.19044 build 19044

Open any image, either raw into ACR or jpg directly into PS

Expect no gude-xxxxx file to be created

Every image opened, whether in PS, or a raw file through ACR, creates gude-xxxxxx file

 

I'm running 24.0 and it does not have this result.  With every upgrade since then it creates gude files.  I then revert back to 24.0.

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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@RobinJean 

 

I've moved your post to the Primary thread for the bug report where Adobe will announce a fix when they have one. In the interim, you can launch Photoshop first, then open your files.

 

Jane

 

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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Thank you Jane.  For now I'll just stay with 24.0.

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Sorry for the frustration everyone, the team is aware of this issue and we should have a fix coming in an upcoming release. Stay tuned.

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Community Beginner ,
Jan 25, 2023 Jan 25, 2023

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THANK YOU PETE!

Finally a comment of an Adobe employee... :heart_suit:

Nice to see that we are being taken seriously.

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Thank you, @Pete.Green. Can someone please pin this to the top?

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New Here ,
Jan 25, 2023 Jan 25, 2023

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Yay!! Thank you Pete Green! Please keep us posted.

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New Here ,
Jan 25, 2023 Jan 25, 2023

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I have this issue too. Very annoying smh...

Ege28070671cwvm_0-1674677113865.png

 

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Engaged ,
Jan 26, 2023 Jan 26, 2023

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@Pete.Green 

Thank you so much, Pete!

Please can someone pin Pete's response as this is current for 2023 issue?  Pete's response 

Thanks

Rosa

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Community Beginner ,
Jan 26, 2023 Jan 26, 2023

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Another one here affected by this same annoying bug. It started after the last update, if I'm not mistaken. Until then it was working fine.

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Community Beginner ,
Jan 26, 2023 Jan 26, 2023

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Ya, the latest version 24.1.1 gave me the bug. Do they really have to
neglect this problem?

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New Here ,
Jan 27, 2023 Jan 27, 2023

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Me too. Same problem on version 24.1.1 . Please Adobe support, solve this problem for a next version

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Community Beginner ,
Jan 27, 2023 Jan 27, 2023

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hi.. I face the same problem...windows 11. Will this get sorted out soon? 

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Community Expert ,
Jan 28, 2023 Jan 28, 2023

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@Art Mad wrote:

hi.. I face the same problem...windows 11. Will this get sorted out soon? 


 

We hope so, Rosie! Adobe Staff is aware of the issue and is working on a fix. I've moved this post to the primary thread where they will announce to all.

 

Jane

 

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Community Beginner ,
Jan 28, 2023 Jan 28, 2023

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Thank you

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Explorer ,
Jan 28, 2023 Jan 28, 2023

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I came to see if I could find a solution to this problem, as it is extremely frustrating.

However, I am also using another workaround to avoid Photoshop from creating the gude text file. As mentioned, you can launch Photoshop first (that I always forget to do), or you can just right-click the .PSD file and say " Open With", and then select Photoshop.

I hope they fix this soon.

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Explorer ,
Feb 01, 2023 Feb 01, 2023

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Yup, same problem for me, been happening for a few weeks. 

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New Here ,
Feb 01, 2023 Feb 01, 2023

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It's still a Problem with PS 24.1. Logfiles are created just by opening a JPG-File.

Can't believe that this is still happening after so much Time and multiple updates...

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Community Beginner ,
Feb 01, 2023 Feb 01, 2023

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If you can go back to 24.0, that version does not appear to have this problem.  That's what I'm doing.

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Explorer ,
Feb 01, 2023 Feb 01, 2023

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Great idea, thanks for sharing. :beer_mug:

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New Here ,
Feb 01, 2023 Feb 01, 2023

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Whenever I double-click a PSD file to open it in Photoshop, a gude-2023-##-##.log file is created. However, if I open Photoshop first, and then use File->Open to open the PSD file, the gude log file is not created.

 

This was reportedly fixed in version 24.1, but it appears to still be happening now in version 24.1.1.

 

Windows 10 Pro 22H2 build 19045.2486
32GB RAM

Photoshop 24.1.1

 

 

{Merged with existing Parent thread by Moderator}

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

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Hi there,

 

Thanks for your patience.

We have investigated the error, and it has been found reproducible on our end too. This is acknowledged and will be worked on by developers in future updates.

Please check this discussion and please upvote: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-gude-log-created-when-working-wi....

 

Thanks

Ranjisha

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