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P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

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Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

 

{PS-75070}

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correct answers 1 Correct answer

New Here , Aug 31, 2021 Aug 31, 2021
I ran into this issue and found a solution using information from another forum. For me, it had something to do with Dropbox backups. I turned off the backup of my files that was going to Dropbox and re-tried exporting the photo in legacy format (save for web). This time instead of the error message I got a popup to allow permissions for it to write to the destination folder. I granted it permission and the export was successful. After the successful export I was able to re-enable Dropbox backup...

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Lately, I've been running into this weird issue as I'm trying to save from psd to png (using save for web, shift + option + command+ S). The error message reads

 

Adobe Save for Web error

Could not complete this operation. A write

permissions issue has occurred.

 

A Google search about this returns nothing. Whether I'm trying to save to my desktop or to Dropbox amounts to the same error. And it seems to be doing that systematically now. My systems permissions seem to be set to read & write, so I'm really confused about this. Does anybody have an idea as to what might cause the problem? I've recently upgraded to Mac OS 11 (Big Sur), and I believe the problem began around the same time... Thanks for your help!

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Adobe Community Professional ,
Jan 17, 2021 Jan 17, 2021

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Hi, if you go to the security and privacy settings double check you have this

also sometimes if you reset the preferences is the solution

https://helpx.adobe.com/photoshop/using/preferences.html

 

 

Screen Shot 2021-01-17 at 7.52.24 AM.png

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New Here ,
Jan 20, 2021 Jan 20, 2021

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Hi Everyone, I am trying to say an image that I have modified on Photoshop 2021 for a website but i cannot save it. Each time it gives me the same error. I tried to just save it and also export it with Web Legacy. I already cheked all the permissions of files and folders on the system preference. Can anyone help please? It never happened to me before I just updated my photoshop to the latest version.

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New Here ,
Jan 20, 2021 Jan 20, 2021

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Same i have had it for 3 or so months

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Thanks for your answer. As a matter of fact, I do have the permissions opened as one would expect under Files and folders in the Privacy tab of the Security & Privacy section of System Preferences.

 

What I found out since I posted this issue is that Photoshop seems to have changed their Save for Web functionality in Photoshop, so when I try to save using the usual keyboard shortcut Shift + Option + Command + S, it amounts to no good. But if instead of hitting S with that key combination, I hit W (as in Shift + Option + Command + W) - exporting As as opposed to Save for Web - then it prompts a different window and then I can save to png or any other format with ease.

 

So I guess I fixed my issue, but in the most unexpected way possible. Hope this helps others who were running into the same problem. I can't be the only one.

 

 

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Hi there.

I also have same/similar issue. My error message is: ADOBE SAVE FOR WEB ERROR - could not complete this operation. A write permissions error has occurred. My aim is to export some slices.

 

My operating software is Big Sur on MAC.

I reset my photoshop 2021 preferences - did not help.

Also checked my systems security permissions. Under security & privacy, photoshop 21 has all access under accessibility and files and folders.

 

Don't know what to do now. Please help.

Daniel

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New Here ,
Jan 28, 2021 Jan 28, 2021

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It is now saving. I don't really know what was the problem. 

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Hi,

 

I am having the same issue.

I am on MacOS Catalina Version 10.15.7 & Photoshop 2021 (tried on both 22.2 & 22.1).

 

Recieving this message when I slice a medium size image and try to export for web:

Screen Shot 2021-02-11 at 8.33.39 pm.png

I have done all of the trouble-shooting things suggested on all the threads and nothing has worked ! 😞

I am now testing installing an earlier version of Photoshop to try and get the job done for now.

 

 

 

 

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New Here ,
Feb 11, 2021 Feb 11, 2021

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Error message in popup window when you click the "save" button in "save for web (legacy)":

 

Adobe Save for Web Error

Could not complete this operation. A write permissions error has occurred.

 

Tried saving in many different folders, and new folders, inside and outside of dropbox. Restarted everything, updated to latest PS version 22.2.0. Macbook pro Big Sur 11.2.1. The image I'm trying to export is an animated gif. 

 

Screen Shot 2021-02-11 at 5.36.23 PM.png

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New Here ,
Feb 11, 2021 Feb 11, 2021

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same issue... ugh so frustrating

 

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New Here ,
Feb 20, 2021 Feb 20, 2021

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I have the same error using the Save to Web: Write permissions error - Photoshop 2021 version 22.2 on macOS Catalina 

 

The only reason for using this is to avoid having to change the image size before exporting. Exporting to PNG or JPG still works. I like the old workflow, but I guess I'll have to learn a new one.

...Alan

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I am also having this error. I have reset, restarted, given permissions, made the files smaller...nothing works. Please address! My students are starting to think I don't know what  I am doing 😉 Thank you.

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Same or similar issue with 2021 Photoshop. My workflow is to Save to Web to a PNG-24. It does go to that screen but then saves as HTML. This is on a MacBook Pro running OS Catalina. My old iMac, running OS High Sierra (because its too old to upgrade from there), and running Photoshop 2020, saves to PNG-24 just fine.I've looked everywhere and compared psd versions, preferences, etc. and cannot find a setting that is somehow different.

My work around in the 2021 is a simple "Export As" (vs Save for Web Legacy) but my question is: does that give me a PNG-24? It just says "PNG" in the format.

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New Here ,
Mar 08, 2021 Mar 08, 2021

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I experienced the same issue and went through all of the troubleshooting as well! I reverted back to Photoshop 22.0.1 and I'm able to save for web again.

macOS Big Sur 11.2.1 -- updating to 11.2.2 tonight and will try going back to the latest Photoshop version to see if that fixed anything. 

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Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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I had the same problem, and what helped me was holding down the alt key in the save for web dialog - that changes the Cancel and Done buttons to Reset and Remember. Clicking on those made the problem go away.

Skærmbillede 2021-03-10 kl. 11.49.04.png

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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I have this issue as well. Big Sur 11.2 and Photoshop 22.3.0.

My workaround has been to hit the Preview-button in Save for Web dialogue and from that page save the image file.

 

Everytime Photoshop or OS updates I am hoping it will be fixed, but so far no luck...

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Have you tried holding down the alt key in the save for web dialog box - that changes the Cancel and Done buttons to Reset and Remember? Clicking on those made the problem go away for me.

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Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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Yes. Tried it after you posted. No difference. Also threw out all the pref-files. Still not working.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I tried this too, but no luck. Thank you though!

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I ended up saving from the Preview window. Great workaround! I too hope the updates will fix this soon...do you think going back to an older version of PSD would be a good idea?

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Me ocurre lo mismo en Windows 10 x64, ¡Solución ya! Señores de Adobe. ¡Ya!

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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I rolled back to 22.0 but it didn't work for me.

I am running the new M1 chip so perhaps that's an issue as well.

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Yes... I have it also on Big Sur...MiniMAC

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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You are not... the web is full of cries for help!

I too checked my permissions, reset preference files, restarted my Mac but still that little nasty window!

Thanks for your fix, it does work - although I still find Save for Web more detailed in how to manage the images. 

 

I wish Adobe would participate more actively in these forums so we can understand if the issue is due to a wrong configuration of our computers (but as I said, I tried everything they suggest - I like many many other people!) or if it's a changed PS functionality.

It would save a lot of stress and time looking for work-arounds...

 

 

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Community Beginner ,
Apr 06, 2021 Apr 06, 2021

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Same problem here. 2012 Mac Pro running Mojave on an administrator account. Was working fine, and then it wasn't, with no discernable changes to account for it. Have nuked settings (Cmd-Opt-Shift when clicking to start App), added to Full Disk Access in Security, tried the Option "Reset" and "Remember" trick, rebooted more times than I care to admit, and even ran disk utility thinking maybe I needed to repair permissions, and still nothing. Working on animated gifs and using the "Preview" workaround, but it's annoying and time-consuming. I know this is a legacy feature, but there's no other way to output an animated gif, so forced to use it. Anyone know if PSDs saved in 2021 will open in previous versions? May need to walk back to an older version until it's fixed.

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