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P: This Face Expression File is bad or corrupted

Community Beginner ,
May 19, 2020 May 19, 2020

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I keep gettting the following error when I launch Photoshop 2020 on a Windows 10 64bit machine

 

This Face Expression File is bad or corrupted

 

I assume it relates to the Default Face Expression Presets.p3f file, which a scan reveals to be OK. The application launches after I click OK but how can I get rid of the error?

 

I have reinstalled, tried the clean up tool and there has even been an update since it started but still it persists. Is there anywhere I can find a replacement file?

 

Thanks in advance

 

Steve

 

janee_0-1647193914751.jpeg

 

Bug Unresolved
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correct answers 3 Correct answers

Community Expert , Jun 14, 2024 Jun 14, 2024

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Community Expert , Jun 14, 2024 Jun 14, 2024

@Norbert28313045nuf2 I can't read what the error message says, but it looks like this issue, try the correct answer from @jane-e in this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-this-face-expression-file-is-bad-or-corrupted/idi-p/11142736

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Community Expert , Oct 26, 2023 Oct 26, 2023

@tedt6258165 

 

Does this work for you?

 

Try this solution for the "This Face Expression File is bad or corrupted" message box:

  • Quit Photoshop
  • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
  • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
  • Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

 

Th

...

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204 Comments
Community Expert ,
Dec 05, 2023 Dec 05, 2023

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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Community Expert ,
Dec 05, 2023 Dec 05, 2023

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@Giuseppe27795601dpt4 

 

Try this "This Face Expression File is bad or corrupted" message box:

  • Quit Photoshop
  • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
  • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
  • Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

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New Here ,
Dec 14, 2023 Dec 14, 2023

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Thank you,worked for me

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New Here ,
Dec 18, 2023 Dec 18, 2023

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I have the same problem. Both at work and at home. I have done "the fix" but after a few days it's the same again. Very annoying.

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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Annoying it may be but if the fix works then »things could be worse« … 

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New Here ,
Dec 18, 2023 Dec 18, 2023

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Yes "the fix" yorks, but as I said, the same thing occurs again and again.

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New Here ,
Dec 30, 2023 Dec 30, 2023

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None of these work for me.  I do not have Go to C:\Users\[username]\AppData\Roaming\Adobe this file nor is there anything in my adobe photoshop 2020 folder.

 

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Explorer ,
Jan 14, 2024 Jan 14, 2024

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Sadly i couldn't find any file named "face" in above mentioned destination, But i was able to find the same file in "\AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings", i renamed it as above mentioned and the problem / error message is gone

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New Here ,
Jan 17, 2024 Jan 17, 2024

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Bonjour.

It's correct with the explication under and it works : 

 

Sadly i couldn't find any file named "face" in above mentioned destination,
But i was able to find the same file in "\AppData\Roaming\Adobe\Adobe Photoshop 2024\Adobe Photoshop 2024 Settings", i renamed it as above mentioned and the problem / error message is gone, 

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New Here ,
Jan 19, 2024 Jan 19, 2024

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I had this issue and i fixed it by doing what Jane said. My worry now is; does it damageany functionality doing this?

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Community Expert ,
Jan 19, 2024 Jan 19, 2024

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@Augusto Miranda wrote: My worry now is; does it damage any functionality doing this?

 

The file recreates itself on relaunch, so no harm done!

 

Jane

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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no issues here

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Community Beginner ,
Jan 24, 2024 Jan 24, 2024

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"This face expression file is bad or corrupted" 

PS Face Error.JPG

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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@iCimages.net 

 

Try this for the "This Face Expression File is bad or corrupted" message box:

  • Quit Photoshop
  • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
  • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
  • Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

Jane

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New Here ,
Jan 30, 2024 Jan 30, 2024

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Thank you.

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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Awesome, thanks. It didn't recreate the file but the error has gone. That'll do nicely 🙂

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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You're welcome, @iCimages.net 😊 I'm glad it's working for you now!

Jane

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New Here ,
Mar 16, 2024 Mar 16, 2024

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It works for me 🙂

 

Thank you !!

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Perfect! Thank you so much.

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New Here ,
Apr 04, 2024 Apr 04, 2024

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While switching on the Photoshop getting an error as The face Expression file is bad or currupted and also facing the issue of profiles in Photoshop Camera Raw where only matrix profile is available even the photoshop default files are missing 

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Community Expert ,
Apr 04, 2024 Apr 04, 2024

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Explorer ,
Apr 10, 2024 Apr 10, 2024

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That worked for me thank you very much

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Community Beginner ,
Apr 27, 2024 Apr 27, 2024

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PS Error Message.png

I keep getting this whenever I boot up Photoshop. I have to click on 'ok' before the program will even open. Also, earlier tonight when I was working on a piece, it glitched out so bad I couldn't use it properly and when I tried saving and closed it out, it DID NOT save what I had been working on. Super frustrated. Is there something that can fix this? Is anyone else having this problem?
Thanks.

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