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12

photoshop not allowing me to use it

New Here ,
Oct 03, 2023 Oct 03, 2023

hi there im new to photoshop and ive installed and have it loading up but everytime it loads it comes up with a error saying i cant use it at this time and it says use reference 205 and contact support from adobe i cant find any numbers or articles to help me can anybody help ? thanks 

 

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Community Expert ,
Oct 03, 2023 Oct 03, 2023
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Community Expert ,
Oct 03, 2023 Oct 03, 2023

@Dean Jones "also donwload from good sites"

It's best you use the offical Adobe Creative Cloud app to download and install your paid for Adobe apps

https://www.adobe.com/ie/creativecloud/desktop-app.html

 

 

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

@tamashlilley where did you get Photoshop from?

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New Here ,
Oct 03, 2023 Oct 03, 2023
I got it through the adobe website downloaded the creative app and bought the plan but every time I load it up it says it can’t let me use it

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

Hi @tamashlilley specifically what does the message say? A screenshot would be helpful.

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Community Expert ,
Oct 03, 2023 Oct 03, 2023
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@tamashlilley have you ever installed another version of Photoshop besides one from Adobe.com/Creative Cloud desktop app?

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