photoshop not allowing me to use it

[tamashlilley]

hi there im new to photoshop and ive installed and have it loading up but everytime it loads it comes up with a error saying i cant use it at this time and it says use reference 205 and contact support from adobe i cant find any numbers or articles to help me can anybody help ? thanks 

[Ged_Traynor]

@tamashlilley take a look here to see if it helps

https://helpx.adobe.com/ie/download-install/kb/fix-licensing-error-205.html

[Ged_Traynor]

@Dean Jones "also donwload from good sites"

It's best you use the offical Adobe Creative Cloud app to download and install your paid for Adobe apps

https://www.adobe.com/ie/creativecloud/desktop-app.html

[kevin stohlmeyer]

@tamashlilley where did you get Photoshop from?

[tamashlilley]

I got it through the adobe website downloaded the creative app and bought the plan but every time I load it up it says it can’t let me use it

Sent from my iPhone

[kevin stohlmeyer]

Hi @tamashlilley specifically what does the message say? A screenshot would be helpful.

[kevin stohlmeyer]

@tamashlilley have you ever installed another version of Photoshop besides one from Adobe.com/Creative Cloud desktop app?