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Photoshop won't move to 2nd monitor, keeps snapping back to the first monitor.

Community Beginner ,
Aug 14, 2023 Aug 14, 2023

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Photoshop won't move to 2nd monitor, keeps snapping back to the first monitor.

 

Adobe Photoshop Version: 24.7.0 20230719.r.643 efe3886 x64
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2251
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 18
Logical processor count: 36
Processor speed: 3000 MHz
Built-in memory: 130740 MB
Free memory: 83870 MB
Memory available to Photoshop: 103568 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA Quadro RTX 5000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,161 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=2560, bottom=1440, right=5120

Bug Unresolved
TOPICS
Windows

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9 Comments
New Here ,
Aug 18, 2023 Aug 18, 2023

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this is happening to me also. in cc 2024 as well as the beta. quite annoying. 🙂

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Community Expert ,
Aug 18, 2023 Aug 18, 2023

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No problems dragging the PS window here, whether PS is full screen or floating window.

 

PS 24.7 production, Windows 10 pro, RTX 3060, 2x1920 x 1200 monitors.

 

Please post full system info (yes, it's very long).

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Happening to me to with 24.7 Photoshop

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New Here ,
Sep 13, 2023 Sep 13, 2023

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If I maximize ps I can move it to monitor 2 but it then snap to that position and to move it again I need maximize again which leave maximized mode.. I dont want ps maximized as I run several programs same time, this started today - only difference from yesterday is that windows updated itself

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New Here ,
Sep 17, 2023 Sep 17, 2023

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Me also.

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

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It's immensely frustrating when Adobe pushes out a release with a serious, unrealized issue such as this. Not sure Adobe is even aware of the problem at this point, since there doesn't seem to be an mechanism to notify the developers. 😞 

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New Here ,
Sep 26, 2023 Sep 26, 2023

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Happening to me, too.  When I try to move it to the 2nd screen manually, dragging it by the frame, it snaps off the edge. As my second monitor is my Huion graphic tablet, Photoshop is essentially unusable. I'm not going to try painting with a mouse.

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Community Beginner ,
Sep 26, 2023 Sep 26, 2023

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Update: it happens with illustrator as well. Also, It's not only that it won't move to the second monitor, I can't move them at all. They both just snap back.

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New Here ,
Sep 26, 2023 Sep 26, 2023

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LATEST

I may have just gotten lucky, but I did a quick uninstall, reinstall, and rebooted my system, and now I can drag the window over.  I have *no* idea why it worked, but I'll take it.

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