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This feature is not available - Generative AI

Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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I still do not have the ability to use the Generatie AI feature. When I use generative AI, I receive this error message - "This Feature is not available". This feature is obviously available. I am a teacher on a teacher account using device based licenses. This feature has now been out in version 25 for MONTHS. Its time for Adobe to start serving the entire community, including those of us using device based licenses.

 

Screenshot 2023-12-01 at 12.47.51 PM.png

Bug Unresolved
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macOS , Windows

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4 Comments
Community Expert ,
Dec 01, 2023 Dec 01, 2023

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@Greg32502378ig78 check with your IT admin. For educational accounts - they are managed through the Adobe Admin console and they have to grant access to the AI features.

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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I have admin access. How do I do that?

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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@kevin stohlmeyer I have access to the admin console. How do I grant access to the AI features?

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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