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19.1.19 Installer is damaged? NOW WHAT?

New Here ,
Jun 12, 2021 Jun 12, 2021

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I am trying DESPERATELY to install 19.1.19 on my laptop as it has the EXACT tools I need to create my artwork.  Whenever I ask it to RUN, it says the installer is damaged.

 

NOW WHAT DO I DO?  Cry?  😞  I'm an old fart and this is very frustrating for me.  UGH

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Download and install

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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Can you clarify what it is you are trying to install? and where did this installer come from?

That version number doesn't make any sense without more info.

 

-Brad

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New Here ,
Jun 12, 2021 Jun 12, 2021

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Thank you!

 

Im downloading from ProDrsign Tools.  It doesn't matter which download I try, 2019 or 2018, it gives 2020.   I FINALLY got that version installed but it doesn't have the 2019 tools I need. (The new free transform and custom shape tools are totally different) 

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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Can't you download the Adobe applications from Adobe via the Creative Cloud app?

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New Here ,
Jun 13, 2021 Jun 13, 2021

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Thank you! 

I think I have it all working now.  9 hours later.  

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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You can get the older tools back in the newer version. It's a preference: Preferences > General > Use Legacy Free Transform.

As for Shapes, go to Window > Shapes... there you can load Legacy Shapes

 

-Brad

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New Here ,
Jun 13, 2021 Jun 13, 2021

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Great! I do have the newer version on another device and need those tools back.  I'll give it a try!

 

Thsnk you!

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Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

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Is everything working now?

 

Here is the contact page for ProDesign Tools if you need it: https://prodesigntools.com/contact-us.html. He is also on this forum.

 

~ Jane

 

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Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

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This seems to be a Photoshop question, but was asked on the InDesign forum. I'll move it over to the Photoshop forum.

 

~Barb 

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