19.1.19 Installer is damaged? NOW WHAT?

[CarynHillPH]

I am trying DESPERATELY to install 19.1.19 on my laptop as it has the EXACT tools I need to create my artwork.  Whenever I ask it to RUN, it says the installer is damaged.

NOW WHAT DO I DO?  Cry?  😞  I'm an old fart and this is very frustrating for me.  UGH

[Brad @ Roaring Mouse]

Can you clarify what it is you are trying to install? and where did this installer come from?

That version number doesn't make any sense without more info.

-Brad

[CarynHillPH]

Thank you!

Im downloading from ProDrsign Tools.  It doesn't matter which download I try, 2019 or 2018, it gives 2020.   I FINALLY got that version installed but it doesn't have the 2019 tools I need. (The new free transform and custom shape tools are totally different) 

[Derek Cross]

Can't you download the Adobe applications from Adobe via the Creative Cloud app?

[CarynHillPH]

Thank you! 

I think I have it all working now.  9 hours later.  

[Brad @ Roaring Mouse]

You can get the older tools back in the newer version. It's a preference: Preferences > General > Use Legacy Free Transform.

As for Shapes, go to Window > Shapes... there you can load Legacy Shapes

-Brad

[CarynHillPH]

Great! I do have the newer version on another device and need those tools back.  I'll give it a try!

Thsnk you!

[jane-e]

Is everything working now?

Here is the contact page for ProDesign Tools if you need it: https://prodesigntools.com/contact-us.html. He is also on this forum.

~ Jane

[Barb Binder]

This seems to be a Photoshop question, but was asked on the InDesign forum. I'll move it over to the Photoshop forum.

~Barb