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Adobe Photoshop 2021 crash exception="EXCEPTION_ACCESS_VIOLATION"

Community Beginner ,
Nov 05, 2020 Nov 05, 2020

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Hi Guys,

this is my very first post and I need help:

Photoshop crashes right after startup. I can't change any settings for troubleshooting.

This is my Setup: Lenovo ThinkPad T470 with intel HD 620, Intel Core i5, 16 GB RAM on Windows 10, latest version.

What I already did:

- Install latest version of Intel Drivers

- Reinstall Photoshop

- reset Settings

- Update OS

Sadly I found nothing on google that works. This is a part of the Logfile:

crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFDC6B5ABF1"

 

Any Ideas?

Kind regards, Julian

 

This is the whole file:

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="Adobe Photoshop" applicationVersion="22.0.0" build="20201006.r.35" source="Windows-Client" crashType="n/a">

<time year="2020" month="11" day="5" hour="10" minute="52" second="49" timeoffset="60" timezone="Mitteleuropäische Zeit"/>

<user guid="d2e315ac-652e-481d-8cd9-8e1be3b6566c"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="18363" applicationlanguage="de-de" userlanguage="de-DE" oslanguage="de-DE" ram="16239" machine="Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz" model="Intel64 Family 6 Model 142 Stepping 9" cpuCount="4" cpuType="8664" cpuFreq="2712 MHz"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) HD Graphics 620" description="Intel(R) HD Graphics 620" driverDate="20200121000000.000000-000" driverVersion="26.20.100.7812" videoModeDescription="1920 x 1080 x 4294967296 Farben" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_5916&#38;SUBSYS_224517AA&#38;REV_02&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>

<gpuinfo availability="Off Line" adapterCompatibility="Avatron Software, Inc." adapterRAM="64 MB" caption="Air Display (Microsoft Corporation - WDDM v1.1)" description="Air Display (Microsoft Corporation - WDDM v1.1)" driverDate="20140911000000.000000-000" driverVersion="2.1.0.637" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_1337&#38;DEV_BEEF&#38;SUBSYS_FEEDCAFE&#38;REV_00&#92;3&#38;11583659&#38;0&#38;0000" installedDisplayDrivers="AirDisplayWDDM.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFDC6B5ABF1">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FFDC6B5ABF1" symbolname="DllRegisterServer"/>

<stackStatement index="1" address="0x00007FFDC6B5B005" symbolname="DllRegisterServer"/>

<stackStatement index="2" address="0x00007FFDC6B54D75" symbolname="unknown"/>

<stackStatement index="3" address="0x00007FFDC6B54DE0" symbolname="unknown"/>

<stackStatement index="4" address="0x00007FFDC6B57135" symbolname="unknown"/>

<stackStatement index="5" address="0x00007FFDBCB793B2" symbolname="D3D11CreateDeviceExternalImplementation"/>

<stackStatement index="6" address="0x00007FFDBCB859CE" symbolname="OpenAdapter10_2"/>

<stackStatement index="7" address="0x00007FFE0602599C" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="8" address="0x00007FFE060306E1" symbolname="D3D11CreateDeviceAndSwapChain"/>

<stackStatement index="9" address="0x00007FFE0602A60A" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="10" address="0x00007FFE0600B760" symbolname="unknown"/>

<stackStatement index="11" address="0x00007FFE06029E4B" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="12" address="0x00007FFE06027E98" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="13" address="0x00007FFE05FEEFD3" symbolname="unknown"/>

<stackStatement index="14" address="0x00007FFE06030553" symbolname="D3D11CreateDeviceAndSwapChain"/>

<stackStatement index="15" address="0x00007FFE0601748A" symbolname="unknown"/>

<stackStatement index="16" address="0x00007FFE06025BE7" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="17" address="0x00007FFE06025BA4" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="18" address="0x00007FFE06029178" symbolname="D3D11CoreRegisterLayers"/>

<stackStatement index="19" address="0x00007FF7813AC6C1" symbolname="GetPluginCount"/>

<stackStatement index="20" address="0x00007FF78208A155" symbolname="xmlFreeRMutex"/>

<stackStatement index="21" address="0x00007FF781FAECFD" symbolname="ART::AssetType::operator!="/>

<stackStatement index="22" address="0x00007FF781FAE61C" symbolname="ART::AssetType::operator!="/>

<stackStatement index="23" address="0x00007FF781FAE669" symbolname="ART::AssetType::operator!="/>

<stackStatement index="24" address="0x00007FFE0A760E82" symbolname="beginthreadex"/>

<stackStatement index="25" address="0x00007FFE0AB17BD4" symbolname="BaseThreadInitThunk"/>

<stackStatement index="26" address="0x00007FFE0C8CCE51" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x0000000000000000"/>

<register name="RBX" value="0x00000260191C6CF0"/>

<register name="RCX" value="0x0000000000000000"/>

<register name="RDX" value="0x0000000000000000"/>

<register name="RSI" value="0xFFFFFD9FE6E38E10"/>

<register name="RDI" value="0x00000260191C7250"/>

<register name="RSP" value="0x000000B0059FE990"/>

<register name="RBP" value="0x0000000000000004"/>

<register name="RIP" value="0x00007FFDC6B5ABF1"/>

<register name="EFL" value="0x0000000000010246"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

 

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</binaryImageSet>

<dumpType>

Mini

</dumpType>

<hbLogSessionDllStatus>

 

</hbLogSessionDllStatus>

</crash>

 

</crashreport>

TOPICS
Crash or freeze, Problem or error, Windows

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correct answers 1 Correct answer

Community Beginner , Dec 04, 2020 Dec 04, 2020
Thank you, Ged.The solution for me was disabling the graphic driver "Air Display (Microsoft Corporation - WDDM v1.1)" which was shown as a second graphic driver. Photoshop works finde now.

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Guest
Nov 05, 2020 Nov 05, 2020

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Hi

Can you check Windows event viewer in the application log for errors relating to Photoshop.exe

2020-11-05 12_04_25-Director.png

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Community Beginner ,
Nov 05, 2020 Nov 05, 2020

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Hi,

thank you for your fast reply. Unfortunately there is no event about Photoshop in the event viewer. Forgot to write that in the first post.

Kind regards, Julian

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Guest
Nov 05, 2020 Nov 05, 2020

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There's a couple of threads here about crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005"

This ones for After Effects but they mentioned it fixed the issue for Photoshop as well

https://community.adobe.com/t5/after-effects/application-crashes-on-launch-with-the-error-quot-the-a...

And this one for Photoshop

https://community.adobe.com/t5/photoshop/photoshop-2019-version-20-0-crashes-at-startup/td-p/1006298...

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Community Beginner ,
Dec 04, 2020 Dec 04, 2020

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Thank you, Ged.

The solution for me was disabling the graphic driver "Air Display (Microsoft Corporation - WDDM v1.1)" which was shown as a second graphic driver. Photoshop works finde now.

2020-12-04 10_53_08-Window.png

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New Here ,
Mar 17, 2021 Mar 17, 2021

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This works, or I should say for me I don't need to disable my other graphic cards. I have two USB to HDMI pluged in so there are four graphic cards showing: The Intel HD Graphics, a GTX, and the two USB to HDMI. When I use multi screens my PS fails to open in both monitors that uses the USB to HDMI. All I need to do is to set the main screen at where the Intel HD Graphics is (which is my laptop's own monitor) and run PS. Apperantelly PS doesn't like those two USB to HDMI. If you need a bigger monitor for using PS just make sure one of them is a duplicate of the laptop's monitor which utilizes the Intel HD. 

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New Here ,
Dec 22, 2020 Dec 22, 2020

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Hello ;

I wanted to share my sollution, I deleted all the files in folder plugins , C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins

It was one of the plugins causing the crash, I could have deleted the plugins one by one but I was in hurry.

Hope that will help somone .

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Explorer ,
Mar 18, 2021 Mar 18, 2021

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I am having excactly the same crash report and I changed all my hardware in attempt ti fix that, but without a success. The problem is coming from Photoshop.

I do not have any second gpu driver to dissable it.

I do not have any plugins.

The Adobe's Support can not resolve that and they are only losing your time with 3 hours sessions accessing your computer and even making the system more crashing.

I am really dissapointed from Adobe I am thinking to stop my payment subscription and to start use another software for photo editing.

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New Here ,
Mar 22, 2021 Mar 22, 2021

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I have exactly the same Problem with Photoshop, is there a solution?

 

My crash-report

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Photoshop" applicationVersion="22.3.0" build="20210302.r.49" source="Windows-Client" crashType="n/a">

<time year="2021" month="3" day="22" hour="15" minute="37" second="57" timeoffset="60" timezone="Mitteleuropäische Zeit"/>

<user guid="5589d782-d1ff-4f5c-b8e6-c149b1db7a4a"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="19042" applicationlanguage="de-de" userlanguage="de-DE" oslanguage="de-DE" ram="8062" machine="Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz" model="Intel64 Family 6 Model 42 Stepping 7" cpuCount="4" cpuType="8664" cpuFreq="3093 MHz" processorArchitecture="9"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="Microsoft" adapterRAM="" caption="Microsoft Remote Display Adapter" description="Microsoft Remote Display Adapter" driverDate="20060621000000.000000-000" driverVersion="10.0.19041.662" videoModeDescription="1920 x 1080 x 4294967296 Farben" pnpDeviceID="SWD&#92;REMOTEDISPLAYENUM&#92;RDPIDD_INDIRECTDISPLAY&#38;SESSIONID_0002" installedDisplayDrivers=""/>

<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="2108 MB" caption="Intel(R) HD Graphics" description="Intel(R) HD Graphics" driverDate="20160519000000.000000-000" driverVersion="9.17.10.4459" videoModeDescription="1920 x 1080 x 4294967296 Farben" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_0102&#38;SUBSYS_11B91734&#38;REV_09&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10umd64.dll,igdumd64.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF7D0319C21">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FF7D0319C21" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="1" address="0x00007FF7D0319E94" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="2" address="0x00007FF7D0318FEA" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="3" address="0x00007FF7D0319A32" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="4" address="0x00007FF7D22942AB" symbolname="ART::AssetType::operator=="/>

<stackStatement index="5" address="0x00007FF7D22775C9" symbolname="ART::AssetType::operator=="/>

<stackStatement index="6" address="0x00007FF7D2277A32" symbolname="ART::AssetType::operator=="/>

<stackStatement index="7" address="0x00007FF7D223A959" symbolname="ART::AssetType::operator=="/>

<stackStatement index="8" address="0x00007FF7D2259DAF" symbolname="ART::AssetType::operator=="/>

<stackStatement index="9" address="0x00007FF7D225B7FB" symbolname="ART::AssetType::operator=="/>

<stackStatement index="10" address="0x00007FF7D2262970" symbolname="ART::AssetType::operator=="/>

<stackStatement index="11" address="0x00007FF7CFFECF68" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="12" address="0x00007FF7CFFE0C75" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="13" address="0x00007FF7CFFEC38F" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="14" address="0x00007FF7D1142141" symbolname="AIDE::PaletteInfo::operator="/>

<stackStatement index="15" address="0x00007FF7D112F996" symbolname="AIDE::PaletteInfo::operator="/>

<stackStatement index="16" address="0x00007FF7D112FDEF" symbolname="AIDE::PaletteInfo::operator="/>

<stackStatement index="17" address="0x00007FF7D112FB4A" symbolname="AIDE::PaletteInfo::operator="/>

<stackStatement index="18" address="0x00007FF7D0653E6C" symbolname="ART::AssetType::operator!="/>

<stackStatement index="19" address="0x00007FF7D066219E" symbolname="ART::AssetType::operator!="/>

<stackStatement index="20" address="0x00007FF7D03C33F7" symbolname="ART::AssetType::operator!="/>

<stackStatement index="21" address="0x00007FF7D2048492" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>

<stackStatement index="22" address="0x00007FF7D2047D35" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>

<stackStatement index="23" address="0x00007FF7D20227D6" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>

<stackStatement index="24" address="0x00007FF7D1FFD189" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>

<stackStatement index="25" address="0x00007FF7CFCD5346" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="26" address="0x00007FF7CFCD53D3" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="27" address="0x00007FF7CFCCA188" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="28" address="0x00007FF7CFCDE6FC" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="29" address="0x00007FF7CFF5DC8F" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="30" address="0x00007FF7CFCCBF0B" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="31" address="0x00007FF7CFF22512" symbolname="AIDE::AIDEPoint::operator="/>

<stackStatement index="32" address="0x00007FFDF9617034" symbolname="BaseThreadInitThunk"/>

<stackStatement index="33" address="0x00007FFDFAFC2651" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x000002612D5F7D90"/>

<register name="RBX" value="0x000002612D210CB0"/>

<register name="RCX" value="0x0000000000000000"/>

<register name="RDX" value="0x000000000000000F"/>

<register name="RSI" value="0x0000000000000001"/>

<register name="RDI" value="0x000000D9DEAF9B50"/>

<register name="RSP" value="0x000000D9DEAF9960"/>

<register name="RBP" value="0x000000D9DEAF9B00"/>

<register name="RIP" value="0x00007FF7D0319C21"/>

<register name="EFL" value="0x0000000000010202"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

 

<binaryImageSet>

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<binaryImage start="0x00007FFDFAF70000" end="0x00007FFDFB165000" path="ntdll.dll"/>

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<dumpType>

Mini

</dumpType>

<hbLogSessionDllStatus>

 

</hbLogSessionDllStatus>

</crash>

 

<sessionId>

de869b1c-75a7-487e-97c8-c9c7ada912f8

</sessionId>

</crashreport>

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New Here ,
Mar 23, 2021 Mar 23, 2021

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we faced the same issue recently under domain enviroment, all possible solutions been applied without success, the only way worked for us is to downgrade Photoshop to the previous version and that solved the issue beside disabling the autoupdate feature till this issue get fixed in the new release as i hope.

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New Here ,
Apr 22, 2021 Apr 22, 2021

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I was having the same issue with Adobe Photoshop 2021.  I ran compatability checker and it chose Windows 8.  It seems to be working now. 

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Explorer ,
Apr 23, 2021 Apr 23, 2021

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Check your neutral filters. I was unnable to use them with compatibility mode for Windows 8.

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New Here ,
May 19, 2021 May 19, 2021

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I also have the same problem. Photoshop quits and the crash report shows <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFE540409C0">

I think it has to do with the user rights. There were updates for the PCs from IT before. I think they also made changes to the user profiles.

I find the tips in the community strange to turn off the UAC. What is the UAC for? To protect the system.
One should ask Adobe if it is not possible to program applications so that they work even with restricted rights. Restricted rights for users are not uncommon and turning off UAC is not a good idea. I will try to beg the admins for higher rights.

Translated with www.DeepL.com/Translator (free version)

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Explorer ,
May 19, 2021 May 19, 2021

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I have tested everything. I have turned off the UAC. I have checked all permission on my personal computer. I have spent so many hours with the support team of Adobe. And after all the bug is still here.

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Community Beginner ,
May 26, 2021 May 26, 2021

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Support had me rollback to 22.3  and that worked.  Said 22.4+ requires a GPU with a minimum benchscore of 2000.  My Intel UHD 620 benchmarks at 1050.

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Explorer ,
Jun 14, 2021 Jun 14, 2021

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I am having a video card with 11 868 benchmark score, but I still have this bug from Adobe.

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Community Beginner ,
Jun 14, 2021 Jun 14, 2021

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Having exactly the same problem, uninstalled and reinstalled 3-4 times now and still the same problem.
Be bnive if Adobe actually tried to help before I switch to Affinity.

 

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Photoshop" applicationVersion="22.4.2" build="20210602.r.242" source="Windows-Client" crashType="n/a">
<time year="2021" month="6" day="14" hour="19" minute="36" second="38" timeoffset="0" timezone="GMT Summer Time"/>
<user guid="5f917e48-9694-4b77-9118-5ab931357662"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="19041" applicationlanguage="en-us" userlanguage="en-GB" oslanguage="en-GB" ram="16287" machine="Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz" model="Intel64 Family 6 Model 60 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="3400 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="2048 MB" caption="AMD Radeon R7 200 Series" description="AMD Radeon R7 200 Series" driverDate="20210413000000.000000-000" driverVersion="27.20.21002.112" videoModeDescription="1600 x 900 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_6658&#38;SUBSYS_72601682&#38;REV_00&#92;4&#38;1286464&#38;0&#38;0008" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFE7A427BDD">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFE7A427BDD" symbolname="clGetPipeInfo"/>
<stackStatement index="1" address="0x00007FFE7A427B79" symbolname="clGetPipeInfo"/>
<stackStatement index="2" address="0x00007FFE7A3F5807" symbolname="clGetPipeInfo"/>
<stackStatement index="3" address="0x00007FFE7A3E49F0" symbolname="clGetPipeInfo"/>
<stackStatement index="4" address="0x00007FFE7A3A91AD" symbolname="clGetPipeInfo"/>
<stackStatement index="5" address="0x00007FFE7A39909A" symbolname="clGetPipeInfo"/>
<stackStatement index="6" address="0x00007FFE7A3B8EC9" symbolname="clGetPipeInfo"/>
<stackStatement index="7" address="0x00007FFEC5D17034" symbolname="BaseThreadInitThunk"/>
<stackStatement index="8" address="0x00007FFEC76A2651" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000002C298888800"/>
<register name="RCX" value="0x000002C2B43D6FD8"/>
<register name="RDX" value="0x0000000000000000"/>
<register name="RSI" value="0x0000000000000002"/>
<register name="RDI" value="0x0000000000002000"/>
<register name="RSP" value="0x000000F872EFF990"/>
<register name="RBP" value="0x0000000000000000"/>
<register name="RIP" value="0x00007FFE7A427BDD"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
7ef87483-f89c-41e4-a4cd-b5584cc51db5
</sessionId>
</crashreport>

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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The failure seems to be in 

<binaryImage start="0x00007FFE7A0F0000" end="0x00007FFE7E5B5000" path="amdocl64.dll"/>

image.png

JJMack

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New Here ,
Aug 29, 2021 Aug 29, 2021

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For days and days I have been strugling with this error, popping up a few seconds after Premiere Pro is fully started. All other Adobe apps work fine. Tried everything suggested here and elsewhere. No avail. Eventually even a format c: out of desperation. No go. 

 

Then I tried to start Premiere while being offline. It worked! Turns out an addblocking service I run on my router, blocks some kind of connections Premiere attempts to establish, and when it can't and none of the fallbacks work, it just crashes. Talk about poor design! Also, talk about hyperactive blocklist 😉 This could also probably happen if DNS issues, behind strict company firewalls and so forth.

This is not the cause of this error in every case, but in case someone tries everything and nothng works. Try disconnecting from internet access and see if it makes a difference. If it does, then there is something prohibiting Premiere from talking to these servers.

Here are the adresses that seem to need to be whitelisted/accessible:
beacons.gcp.gvt2.com
beacons.gvt2.com
beacons2.gvt2.com

api.branch.io
api2.branch.io

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New Here ,
Sep 07, 2021 Sep 07, 2021

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I was having this problem with indesign and this worked for me too!! thank you so much

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