Can't Create/Open new File - Photoshop CC

[drakkan88]

Hi there,

I just purchased Creative Cloud recently, went to go open up Photoshop today and it won't allow me to create new files or open existing PSDs:

Example: https://www.youtube.com/watch?v=QoWKJbIf3BI

I can, however, operate in Acrobat and Illustrator just fine.

I'd first googled around a bit to see if anyone else had the problem, noticed there had been a few threads. My troubleshooting steps thusfar.

     1. secpol.msc > Security Settings > Local Policies > Security Options > User Account Control: Run all administrators in Admin Approval Mode (disabled)

     2. Took ownership of Adobe directories at C:\Program Files\Adobe, C:\Program Files\Common Files\Adobe, C:\Program Files (x86)\Adobe, C:\Program Files (x86)\Common Files\Adobe

     3. secpol.msc > Security Settings > Local Policies > Security Options > User Account Control: Run all administrators in Admin Approval Mode (enabled)

     4. Trashed Preferences on startup.

Pertinent bits of info:

OS: Windows 8.1 (64 bit)
GPU: EVGA GTX 560ti (latest drivers)
Photoshop CS6 via Creative Cloud.

Any help would be much appreciated! It's working fine on my laptop (Mac OS 10.8) but the desktop is a little sketchy with Photoshop.

[elaheh]

tank you for solve problem

[Teodora1991]

This was very helpful thank you so much!

[medina noura]

hiii it worked, when I open a new document when I already have one open... however when I launch photoshop 2020.. its blank, usually the files documents: where it tell you to create a new one or open files... it's not there,... I can't see anything.  Please help

[Syd5DC4]

I am having the exact same issue! How did you fix this? 

[Bunny.Mingo]

Thanks! Fixed it for me too. I also put it to Legacy for re-sizing. I disliked the "new" re-sizing.