Cannot save to jpeg from multi-layer file, 90% of saving options are missing?

[adele5CEA]

Hi there,

All of a sudden, I cannot save a multi-layer Photoshop file as a jpeg. See attachment for only save options which are .psb & .tiff.

- Yes its RGB

- Yes its 8 Bit

- Yes I have Space

- No - its not too big.. I have tested with a 300px and a 3000px @72dpi doesnt make any difference.

I can save and get all the save options once I have flattened the file. I presume I have clicked a button somewhere? (I hope) The only recent change is that I have updated all video card drivers.

Thanks in advance if someone can help 🙂

[davescm · Accepted solution]

From version 22.4, if your file contains items that are not supported in your required format (e.g. layers or 16 bits/channel) then the file format is moved to the Save a Copy function. This was driven by changes in the Mac Operating System, although the changes are applied to both Mac and Windows versions to keep them aligned.


https://helpx.adobe.com/photoshop/using/whats-new.html


Dave

[adele5CEA]

Thanks for your prompt answer Dave... New it was going to be something simple

[Frenaros Kid]

Thanks Dave. Brilliant answer

[akil92908095]

Gahhhhh.  This is beyond WTF moment today.  Ugh..........I'm hating Adobe more by the minute.  Simple change?  I guess for a new user but for 20+ years, this change is definitely going to be a headache to get used to -_-

[jane-e]

Hi @akil92908095 

As of 22.4.2 you can revert to the previous behavior in Preferences > File Handling > File Saving Options:

• Enable Legacy Save As
• Do not append Copy

See this help page for details and cautions:
https://helpx.adobe.com/photoshop/using/saving-images.html  

~ Jane

[TashaElis2014]

This worked!  You're awesome!  Thank you so much for this!

[jane-e]

You're welcome, @TashaElis2014 !

~ Jane

[adele5CEA]

So awesome, I was waiting for this to happen 🙂 Thanks!

[adele5CEA]

YES! making quite a lot of those "simple"changes lately that drive us long time users nuts!