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Color problem on photoshop

Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Hello,

 

I have a problem with my photoshop. I installed it on my new laptop (Zenbook pro duo) yesterday and since the installation i have a problem with the color on photoshop. I don't have color. All my color are black.

Here two screen : On the first one the problem with my color, on the second one 

BUG PHOTOSHOP.jpgBUG PHOTOSHOP2.jpg

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correct answers 1 Correct answer

Deleted User
Nov 04, 2020 Nov 04, 2020

Hi

More than likely it's an issue with your monitor profile, open the control panel and then open colour management

2020-09-03 15_27_08-Window.png

If there's no profile there or if there's something other than sRGB, click on the add button and select sRGB

2020-09-03 15_27_43-Window.png

2020-11-04 13_54_00-All Control Panel Items.png

 

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Adobe
Guest
Nov 04, 2020 Nov 04, 2020

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Hi

More than likely it's an issue with your monitor profile, open the control panel and then open colour management

2020-09-03 15_27_08-Window.png

If there's no profile there or if there's something other than sRGB, click on the add button and select sRGB

2020-09-03 15_27_43-Window.png

2020-11-04 13_54_00-All Control Panel Items.png

 

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Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Thank you for the reply.

I Don't have the same pannel than you, when i try to change the ICC profil i can't change it 😕

BUG AFFICHAGE.png

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Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Sorry for the double message.

I don't have the color problem with Illustrator. Only on Photoshop 

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Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Ok it's good, thank you i found how to add the ICC profil.

Problem solved ! Thank you 🙂

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Thank you thank you thank you !!! I had the same problem with my zenbook pro, spent 5 hours with the adobe tech support and nothing... finaly that was so easy ! Thank you im so late with my work but I can finally work again !

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Thank you! I have the same laptop and this fixed my issue.  I thought it was a graphics card problem...so I got stuck trying to change settings, switch graphics cards, etc.  Glad it was an easy fix!

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New Here ,
May 23, 2022 May 23, 2022

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How did you add the sRGB ICC profile?? 

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Community Expert ,
May 23, 2022 May 23, 2022

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Type "color management" in the Windows search box (or "colour" if UK English).. That brings you to the dialog shown above.

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Community Expert ,
May 24, 2022 May 24, 2022

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LATEST

This solution CAN help in troubleshooting (i.e. checking if the Windows display profile is corrupted), but the system should not be left with sRGB set as the display ICC - Why? Because it's not an accurate representation of the display capabilities, leading to inaccurate colour of varying severity.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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