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Could not place “file_example.mp4” because no parser or file format can open the file.

New Here ,
Apr 12, 2021 Apr 12, 2021

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I just drag and droped a .mp4 and .mov file in photoshop and it gave me this error:

 

Could not place “file_example.mp4” because no parser or file format can open the file.

 

I reinstall the photoshop and still the same issue

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Mac, Problem or error

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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An MP4 is a video files. You place in image files. You open video files as video layers or add the video file in a video time line.

JJMack

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New Here ,
Apr 13, 2021 Apr 13, 2021

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When I drag the video to timeline it goes back to it's folder , timeline is not accepting it.

 

I have frined that have photoshop i do the exact thing he is doing , it shows the video fine in his photoshop with the timeline but for me it gives the error "could not open files with this type". 

 

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Adobe Community Professional ,
Apr 13, 2021 Apr 13, 2021

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I no longer have 22.3 installed. I can drag and drop a MP4 onto a video Time line in PS 22.3.1  on my  windows 10 PC.  If it is a long MP4 it takes Photoshop a long time to add the video to the time line and render it so it is playable in the time line.

JJMack

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New Here ,
Apr 13, 2021 Apr 13, 2021

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I was actually talking about the MacOs Big Sur and Apple M1 chip. Maybe photoshop have a problem with M1 chip. 

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New Here ,
Apr 20, 2021 Apr 20, 2021

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I was actually talking about the MacOs Big Sur and Apple M1 chip. Maybe photoshop have a problem with M1 chip.

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New Here ,
Jun 14, 2021 Jun 14, 2021

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any solutions to this? Still doesn't work with m1

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Hi @joelv7609618 

I solved the issue by reverting to the previous version of Photoshop.

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